Team Leader

Fidelity Services Group; East London; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Fidelity Services Group (East London) seeks a responsible CIT Operations support role to assist the Branch Manager in ensuring CIT procedures and schedules are followed. The position involves vehicle oversight, security coordination, and daily operational duties at the East London Branch.

The ideal candidate will have PSIRA Grade C, CIT certificate, firearm competency, and at least 3 years in security. Flexibility for irregular hours and driving responsibilities is preferred.

Qualifications

• PSIRA accreditation with a minimum Grade C qualification.
• CIT certificate is required.
• Firearm competency – handgun qualification for business purposes.
• Computer literate is compulsory.
• At least 3 years’ experience in security industry or similar role.
• CIT management/supervisory experience is advantageous.
• Valid driver’s license and/or own transport is advantageous.
• Able to work under pressure and prepared to work irregular hours.
• Clear disciplinary record.

Responsibilities

• Take full responsibility for the vehicle i.e. report mechanical faults, refuelling, operating security systems, cleanliness of the vehicle.
• Assisting with daily operational requirements.
• Ensure security and manage movement of CIT schedules during transit.
• Driving the CIT vehicle when needed (if applicable).
• Accident prevention and reporting.
• Maintain contact with the controllers.
• Carry out security drills and maintain security awareness.
• Liaise with clients and all staff - management included.
• Complete documentation and administration (daily roster and reports).
• Report delays to the Operations Manager immediately.
• Risk management and compliance.

Skills

Attention to detail

Honesty and reliability

Verbal communication

Planning and organising

Alertness

Customer service

Education

PSIRA Grade C

CIT certificate

Firearm competency (handgun)

Tools

Computer literacy

Job description

FCS
Reporting to the Branch Manager / Operations Manager

The above position is vacant at our East London Branch. The overall purpose of this position is to assist the Operations Manager within the Cash in Transit division and ensure that Cash in Transit (CIT) operations are conducted according to planned procedures and schedules.

Minimum Requirements:

• Clear Criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Computer literate (compulsory)
• At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
• CIT management/ supervisory experience is advantageous
• Valid driver’s license is advantageous
• Own transport is advantageous
• Able to work under pressure
• Prepared to work irregular hours
• Clear disciplinary record

Key Performance Areas (not totally inclusive):

• Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.
• Assisting with daily operational requirements
• Ensure security and manage movement of CIT schedules during transit
• Driving of the CIT vehicle when needed (if applicable)
• Accident prevention and reporting
• Maintain contact with the controllers
• Carryout Security drills and maintain security awareness
• Take preventative actions towards any reported suspicious activity
• Liaise with clients and all staff - specifically Management
• Complete documentation and administration e.g. daily roster and reports to be submitted to management
• Report all delays to the Operation Manager immediately
• Risk Management and compliance

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality Assurance
• Planning and organising skills
• Alertness

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.