Tata Sales Manager – CMH Durban

Combined Motor Holdings Limited; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Combined Motor Holdings Limited in Durban seeks a New Vehicle Sales Manager to lead the dealership's new car sales team, driving targets, service quality, and team performance. The role covers strategy, inventory coordination, customer interactions, and staff development to build a high-performing sales unit.

The ideal candidate brings 3+ years in automotive sales, strong leadership, and solid CRM experience (Reynolds & Reynolds, CDK).

Qualifications

• 3+ years in automotive sales, preferably in a management or team lead role.
• Strong leadership, coaching and people management skills.
• In-depth knowledge of vehicle sales processes, financing, and dealership operations.

Responsibilities

• Manage day-to-day operations of the new vehicle sales department.
• Set and monitor sales goals for the team and individual sales consultants.
• Recruit, train, mentor, and evaluate sales staff performance.
• Develop and implement sales strategies to meet dealership targets.
• Maintain high levels of customer satisfaction by ensuring a professional, customer-focused sales process.
• Collaborate with inventory and marketing to optimize stock and promotions.
• Ensure compliance with all policies and legal requirements.
• Conduct regular sales meetings and training to keep staff informed and motivated.
• Handle escalated customer inquiries and resolve complaints effectively.
• Analyse sales data and market trends to identify growth opportunities.

Skills

Leadership

Sales management

Coaching

Negotiation

Customer service

Analytical skills

Tools

Reynolds & Reynolds

CDK

Job description

The New Vehicle Sales Manager is responsible for leading and managing the dealership’s new car sales team to achieve sales targets, deliver excellent customer service, and ensure a high-performing and motivated team. This role involves overseeing all aspects of the new vehicle sales process, including inventory management, customer interactions, sales strategy, and staff development

Details

• Close Date: 23 October 2026
• Dealership: CMH Durban

Requirements

• Proven experience (3+ years) in automotive sales, preferably in a management or team lead role.
• Strong leadership, coaching, and people management skills.
• In-depth knowledge of vehicle sales processes, financing, and dealership operations.
• Excellent communication, negotiation, and customer service skills.
• Proficient in CRM systems and dealership software (e.g., Reynolds & Reynolds, CDK).
• Valid driver’s license and a clean driving record.
• Prior experience with [OEM brand name] is a plus.
• Bilingual abilities are advantageous.
• Strong analytical and organizational skills.
• Fast-paced dealership environment.
• Includes weekends, evenings, and holidays as required.
• Compensation typically includes base salary + commission/bonuses.

Responsibilities

• Manage day-to-day operations of the new vehicle sales department.
• Set and monitor sales goals for the team and individual sales consultants.
• Recruit, train, mentor, and evaluate sales staff performance.
• Develop and implement sales strategies to meet dealership targets.
• Maintain high levels of customer satisfaction by ensuring the sales process is professional and customer focused.
• Work closely with the inventory and marketing departments to ensure optimal stock levels and effective promotions.
• Ensure compliance with all legal and dealership policies and procedures.
• Conduct regular sales meetings and training sessions to keep staff informed and motivated.
• Handle escalated customer inquiries and resolve complaints effectively.
• Analyse sales data and market trends to identify opportunities for growth.
• Collaborate with finance and service departments to enhance the overall customer experience.
• To date with new models, features, and market trends