Systems Administrator at Financial Intelligence Centre

Financial Intelligence Centre; Pretoria; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Financial Intelligence Centre is seeking a seasoned System Administrator to support and maintain server infrastructure and cloud-based services in a secure, compliant environment. The role covers Microsoft cloud platforms, security solution design, and incident resolution across multiple server environments.

You will ensure continuous service availability, manage backups, and contribute to governance and documentation while collaborating with IT staff and stakeholders.

Qualifications

• ICT qualification at NQF Level 5 or Diploma required.
• Two or more Microsoft 365/Azure certifications (e.g., Azure Administrator Associate, Security Engineer Associate).
• Minimum 3 years in System Administration.
• Minimum 3 years VMware Administration experience.
• Minimum 3 years Windows Server and Active Directory experience.
• Minimum 1 year Cloud Management experience.
• PowerShell proficiency advantageous.

Responsibilities

• Support all server infrastructure and applications across environments.
• Maintain Microsoft cloud platforms including Office 365, mobility and security stack.
• Assist in design, build and deployment of Microsoft cloud security solutions.
• Implement security controls and manage identity, access, data protection.
• Provide second- and third-line support to IT staff and service desk.
• Research enhancements to security posture using leading industry practices.
• Perform deployments, upgrades and patch management across environments.
• Contribute to IT operational projects as needed.
• Monitor service availability and troubleshoot issues to support hosting environment.
• Maintain business continuity and recovery environments.
• Monitor performance and tune systems for optimal operations.
• Document issues and track progress in the ticketing system.
• Advantageous: experience with Microsoft 365 services, Exchange, backup and device management.

Skills

System Administration

Cloud management

Windows Server & AD

VMware administration

PowerShell

Education

ICT qualification - NQF Level 5 Certificate or Diploma

Microsoft 365 and Azure certifications

Tools

Microsoft 365

Azure

VMware vSphere

VEEAM Backup & Recovery

Endpoint Manager

Job description

To support and maintain new and existing server infrastructure and software services.

KEY PERFORMANCE AREAS

Support and Maintenance

• Support all server infrastructure and applications for the different server environments.
• Support cloud platforms including but not limited to Office 365, Microsoft mobility and security stack, and Microsoft hosted infrastructure and application platforms.
• Assist in the design, build and deployment of Microsoft cloud security solutions.
• Implement security controls and threat protection, manage identity and access, and protect data, applications, and networks using Microsoft Cloud Security tools.
• Provide second- and third-line technical support to IT staff and service desk.
• Research and recommend, enhancements to the security posture of the operational environment, based on leading industry practices.
• Perform application deployment, service upgrades and patch management for all environments.
• Contribute and complete IT Operational projects as needed.

Service Availability

• Monitor service availability and troubleshoot system issues to support the ICT hosting environment and general operations within the FIC.
• Support and maintain the Business continuity and recovery environments.
• Maintain system performance by performing system monitoring and analysis, and performance tuning.
• Daily service availability monitoring for availability and performance monitoring.

ICT Governance

• Create clear and concise documentation to formalise work stream processes.
• Comply with all relevant policies, procedures, standards, and guidelines.
• Document issues & track progress in ticketing system.

Education, Skills And Experience

ICT relevant qualification - NQF Level 5 Certificate or Diploma

2 relevant Microsoft Certified Associate accreditations related to Microsoft 365 and Microsoft Azure such as Azure Administrator Associate, Azure Security Engineer Associate, Windows Server Hybrid Associate, Messaging Administrator Associate, Security Administrator Associate and Teams Administrator Associate,

Experience

Minimum 3 years' experience in System Administration

Minimum 1 Years Cloud Management Experience

Minimum 3 years Windows Server and Active Directory experience

Minimum 3 Years VMware Administration Experience

Minimum 3 years Enterprise Storage experience

Advantageous

PowerShell proficiency

Demonstrable experience of Microsoft 365 Services, Microsoft Exchange.

Demonstrable experience of VEEAM Backup and Recovery.

Demonstrable experience of Device Management using Microsoft Endpoint Manager and System Center suite.

Experience in managing IT Disaster Recovery services.

Experience working with proxy servers.

Experience in Cloud migrations.