Support (Implementation) Consultant

Stonebridge HR Solutions; Gauteng; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading HR consultancy in Gauteng is looking for a proactive Support Implementation Consultant to ensure smooth onboarding and post-implementation support for clients. The ideal candidate should have over 4 years of implementation support experience, strong SQL and ERP knowledge, and excellent communication skills. This role requires collaboration with clients and internal teams to deliver tailored solutions.

Qualifications

• 4+ years implementation support experience required.
• Excellent communication and interpersonal skills essential.
• Relevant tertiary qualification preferred.

Responsibilities

• Collaborate with clients to understand their business processes.
• Assist in configuring and customizing software solutions.
• Provide hands-on support during implementation.
• Serve as liaison between clients and internal teams.
• Offer post-implementation support and ensure satisfaction.

Skills

Implementation support experience

SQL

ERP experience

Excellent communication

Interpersonal abilities

Education

Grade 12

Relevant tertiary qualification

Job description

Overview

We are seeking a proactive and detail-oriented Support Implementation Consultant to join our team. This role bridges the gap between our technical solutions and client success, ensuring smooth onboarding, configuration, and post-implementation support. You’ll work closely with clients and internal teams to deliver tailored solutions that meet business needs and drive long-term value.

Qualifications

• Grade 12
• Relevant tertiary qualification
• 4+ years implementation support experience
• SQL and ERP experience
• Excellent communication and interpersonal abilities

Responsibilities

• Collaborate with clients to understand their business processes and implementation goals
• Assist in configuring and customizing software solutions to meet client requirements
• Provide hands-on support during the implementation phase, including troubleshooting and issue resolution
• Serve as a liaison between clients and internal technical teams
• Offer post-implementation support and ensure client satisfaction

Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.