Student Enrollment Specialist

Abantu Staffing Solutions (Pty) Ltd; East London; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Abantu Staffing Solutions (Pty) Ltd in South Africa seeks a Student Enrolment Agent to engage prospective students, explain course options, and guide them through the enrolment process for a smooth, positive experience.

The role requires Grade 12, 2+ years in contact centre sales, and proficiency with Microsoft Office and CRM systems. You will meet enrolment targets, maintain data accuracy, and uphold enrolment policies while delivering professional, helpful service.

Qualifications

• Matric is required.
• 2+ years contact centre sales experience.
• Private Education experience is advantageous.

Responsibilities

• Meet and exceed enrolment targets by developing and working leads.
• Drive conversion by providing prospective students with valuable product information to aid decisions.
• Answer product-related questions clearly and professionally.
• Timeous, accurate data entry and maintenance of database pipelines.
• Ensuring enrolment processes, business rules, and policies are followed.
• Develop yourself via QA assessments and student feedback to grow skills.

Skills

Team player

Independent/self-organised

Goal-driven

Verbal & written communication

Education

Grade 12 / Matric

Tools

CRM software

MS Office

Job description

Abantu Staffing Solutions (Pty) Ltd in South Africa seeks a Student Enrolment Agent to engage prospective students, explain course options, and guide them through the enrolment process for a smooth, positive experience.

The role requires Grade 12, 2+ years in contact centre sales, and proficiency with Microsoft Office and CRM systems. You will meet enrolment targets, maintain data accuracy, and uphold enrolment policies while delivering professional, helpful service.