Strategic Dealer Network Growth Lead

HashtagTalent

Cape Town

On-site

ZAR 900,000 - 1,500,000

Full time

14 days+

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Job summary

Harley-Davidson is seeking a seasoned Market Dealer Network Manager to drive growth and development strategies across the dealer network in South Africa. You will analyze markets, onboard new dealers, set standards, and support contracts and relocations to strengthen customer experience.

You will lead training, monitor performance, and implement data-led reviews to inform the Dealer Network Representation Plan.

Qualifications

Degree preferred with 8+ years of related experience.
Typically requires a minimum of 8 years of related experience.
Fluent in English and local language.
Strong negotiation and communication skills.
Proficient with KPI, P&L statements and Balance Sheets.

Responsibilities

Undertakes market analysis and planning using planning tools, prospecting, entry and exit processes and new dealer onboarding.
Implement minimum dealer standards and dealer policies, ensuring communication, maintenance and adherence through the field team.
Supports new and existing dealers with the new contract and contract renewal process.
Develops, supports and enables the dealer network to improve customer experience.
Manages dealer commercial and technical training.
Leads ongoing data-led market dealer network review process for the Dealer Network Representation Plan.
Drives continuous improvement in dealer capability and performance through surveys, analysis and action plans.
Supports with the facilitation of change in dealerships' ownership structure.