Strategic Account Partner: Growth & Retention

EnableSA; Gqeberha; On-site; ZAR 420,000 - 540,000; Full time

Job summary

EnableSA in Port Elizabeth is seeking a Senior Account Manager to lead key client relationships and drive revenue growth. You will act as the primary contact for assigned accounts, ensuring service quality and timely delivery of solutions.

Ideal candidates bring proven experience in account management or sales, strong negotiation and communication skills, and a willingness to travel within the region. This role requires independence and collaborative teamwork.

Qualifications

• Relevant tertiary qualification preferred.
• Demonstrated success in account management, sales, or business development.
• Strong commercial acumen with experience managing key accounts.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work independently and with cross-functional teams.
• Proficiency with CRM systems and reporting tools.
• Valid driver's licence and willingness to travel extensively.

Responsibilities

• Build and maintain strong long-lasting relationships with assigned customer accounts.
• Ensure service quality and responsiveness by acting as the primary point of contact for customer needs.
• Drive account retention and growth by increasing wallet share through cross-selling and solution alignment.
• Develop understanding of customer operations and challenges to identify opportunities for company products and services.
• Collaborate with internal teams, including product marketing, supply chain, and engineering, to deliver tailored solutions and support.
• Monitor account performance, prepare reports, and provide insights to management on growth opportunities and risks.
• Negotiate commercial terms in line with company policies and strategic objectives.
• Stay informed on market trends, competitors, and industry developments to maintain a competitive edge.

Skills

Account Management

Sales

CRM

Negotiation

Communication

Cross-functional Collaboration

Travel

Education

Relevant tertiary qualification

Tools

Reporting Tools

Job description

EnableSA in Port Elizabeth is seeking a Senior Account Manager to lead key client relationships and drive revenue growth. You will act as the primary contact for assigned accounts, ensuring service quality and timely delivery of solutions.

Ideal candidates bring proven experience in account management or sales, strong negotiation and communication skills, and a willingness to travel within the region. This role requires independence and collaborative teamwork.