Strategic Account Manager — Growth & Relationships

Optential Consulting; Cape Town; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Agri-Tech is seeking a customer-focused Account Manager to own relationships, drive growth and ensure delivery across a defined client portfolio. You will manage customer accounts, respond to enquiries, prepare quotations and coordinate with procurement and warehouse teams to fulfil orders.

The role emphasizes cross-functional collaboration, opportunity identification, and steady account development within the assigned zone to strengthen the company's market position.

Qualifications

• Must have proven track record in managing key accounts and growing revenue.
• Strong communication and negotiation skills are essential.
• Ability to develop account plans and growth opportunities.
• Experience in cross-functional collaboration with procurement, warehouse and admin.

Responsibilities

• Manage and develop customer accounts within an assigned team and geographic zone.
• Identify growth opportunities and develop account plans.
• Prepare quotations and process orders.
• Engage with customers to ensure high service levels.
• Coordinate with procurement, warehouse and admin.
• Support business development and market intelligence.

Skills

Account management

Customer relationship

Sales

Communication

Negotiation

Tools

CRM software

Job description

Agri-Tech is seeking a customer-focused Account Manager to own relationships, drive growth and ensure delivery across a defined client portfolio. You will manage customer accounts, respond to enquiries, prepare quotations and coordinate with procurement and warehouse teams to fulfil orders.

The role emphasizes cross-functional collaboration, opportunity identification, and steady account development within the assigned zone to strengthen the company's market position.