Strategic Account Executive (iOCO0078)

iOCO; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

iOCO in Pretoria seeks a strategic, commercially minded Account Director to build partnerships and unlock opportunities. You will be a trusted advisor to key clients, coordinating platform, growth, product and delivery teams to deliver value and drive business growth.

You will manage senior stakeholder relationships, develop account plans, and lead proposals, forecasts, and commercial recommendations to support renewal and expansion opportunities.

Qualifications

• 10+ years in strategic/account management and related fields.

Responsibilities

• Manage assigned strategic accounts and maintain relationships with key client stakeholders.
• Develop and update account plans, opportunity pipelines and retention or expansion actions.
• Prepare proposals, presentations, pricing inputs and commercial recommendations for client opportunities.
• Monitor account performance, revenue, forecasts, service risks and sales activity against targets.
• Lead or contribute to quarterly business reviews, client check-ins and escalation discussions.
• Track market, competitor and customer trends to identify growth opportunities and service improvements.

Skills

Strategic account management

Key account management

Project management

Operations management

Business development

Client relationship management

Education

Grade 12

Relevant degree or diploma in Sales, Business Administration, Marketing, HR, Payroll, Information Systems or related field

Postgraduate Degree in Business Management

Tools

CRM tools

MS Office

Job description

We are seeking a strategic, commercially minded, and customer-focused professional to build strong partnerships and unlock new opportunities. You’ll be a trusted advisor to key clients, bringing together teams and solutions to deliver exceptional value and drive business growth.The role requires strong commercial and client-facing capabilities, including experience in preparing proposals, forecasts, presentations, pricing inputs, account reviews, and commercial recommendations.

What you’ll do:

• Manage assigned strategic accounts and maintain strong relationships with key client stakeholders.
• Involved in operational and project related activities for strategic accounts
• Develop and update account plans, opportunity pipelines and retention or expansion actions.
• Engage clients regularly to understand needs, resolve issues and identify new business opportunities.
• Coordinate solution input from platform, growth, product and delivery teams.
• Prepare proposals, presentations, pricing inputs and commercial recommendations for client opportunities.
• Monitor account performance, revenue, forecasts, service risks and sales activity against targets.
• Lead or contribute to quarterly business reviews, client check-ins and escalation discussions.
• Track market, competitor and customer trends to identify growth opportunities and service improvements.
• Use CRM and account management systems to maintain accurate client, pipeline and activity records.
• Support contract renewals, cross-sell, up-sell and profitable deal closure.

Your Expertise:

• 10+ years strategic account management, key account management, project management, operations management and business development.
• Experience managing complex client portfolios, senior stakeholder relationships and account growth plans.
• Experience in HR, payroll, SaaS, technology platforms, managed services, BPO or people solutions is preferred.
• Proven ability to prepare proposals, forecasts, account reviews and commercial recommendations.
• Strong track record in client retention, solution selling, negotiation, pipeline management and revenue growth.
• Experience working across business units to coordinate solutions, service delivery and client issue resolution.

Qualifications:

• Qualification Essential
  • Grade 12
  • Relevant degree or diploma in Sales, Business Administration, Marketing, HR, Payroll, Information Systems or related field.
  • Computer literacy, including MS Office and CRM or account management tools,
• Preferred Qualifications:
  • Postgraduate Degree in Business Management
  • Project management, solution selling, account management or commercial negotiation training.
  • Exposure to payroll, HRIS, managed services or SaaS/platform sales environments.

Other information applicable to the opportunity:

• Permanent position
• Location: Pretoria
• Work environment: Open plan
• Travel: Travel to office and clients when required. Applicants must have their own reliable vehicle and a valid South African Drivers licence

Why work for us?

Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.?

You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.?

Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.?

By joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.?

iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.