Store Manager: Lead Sales, Service & Growth

TFG Limited; Pretoria; On-site; ZAR 260,000 - 420,000; Full time

Job summary

The FIX at Mams Mall in Pretoria is seeking a Store Manager to drive turnover, manage staff, and oversee in-store merchandising and customer service. This on-site role requires leadership to meet targets and uphold brand standards in a fast-paced fashion retail setting.

Applicants should have a Matric certificate and at least 3 years of retail experience, including 1 year in store leadership, to lead a confident team and deliver exceptional customer experiences in Gauteng, South Africa.

Qualifications

• Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Knows the Buying Influences

Leverages Digital Communications with

Manages Resistance

Managing the Sales Process

Negotiation & Selling

Policy & procedures

Strategic Sales Planning

Leadership

Education

Matric certificate

Job description

The FIX at Mams Mall in Pretoria is seeking a Store Manager to drive turnover, manage staff, and oversee in-store merchandising and customer service. This on-site role requires leadership to meet targets and uphold brand standards in a fast-paced fashion retail setting.

Applicants should have a Matric certificate and at least 3 years of retail experience, including 1 year in store leadership, to lead a confident team and deliver exceptional customer experiences in Gauteng, South Africa.