Retail Sales Associate (Luxury Goods)

Placements24; Durban; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Employee discount

Commission on sales

Training on luxury products

Career advancement opportunities

Job summary

Placements24 is seeking enthusiastic Retail Sales Associates for a luxury boutique in Durban, KwaZulu-Natal. You will be the face of the brand, delivering personalized shopping experiences and building client relationships while driving sales.

The role requires exceptional presentation, strong communication, and a passion for fashion or luxury products. Competitive hourly wage with commission and career growth opportunities are offered in a vibrant coastal city store.

Qualifications

• Experience in customer-facing roles, especially luxury or high-service industries.
• Strong communication and interpersonal skills with a polished demeanor.
• Genuine interest in fashion, luxury goods or art and a drive to meet sales targets.

Responsibilities

• Greet customers and provide personalized, high-level service.
• Assist clients in selecting products to match needs and preferences.
• Share in-depth knowledge of features, benefits, and brand history.

Skills

Customer service

Excellent communication

Selling skills

Team player

Polished presentation

Education

High school diploma

Tools

POS systems

Job description

About the Role

Our client, a globally recognized purveyor of luxury goods, is seeking enthusiastic and polished Retail Sales Associates to join their prestigious boutique in Durban, KwaZulu-Natal . This role is perfect for individuals with a passion for high-end products and an exceptional ability to connect with discerning customers. You will be the face of our brand, responsible for providing personalized shopping experiences, building client relationships, and driving sales. The ideal candidate possesses excellent communication skills, a sophisticated presentation, and a genuine interest in luxury items. This is a fantastic opportunity to build a career in luxury retail within the vibrant coastal city of Durban , offering a dynamic and rewarding work environment.

Key Responsibilities

• Greet and welcome customers, providing a high level of personalized service.
• Assist customers in selecting products that meet their needs and preferences.
• Share in-depth knowledge of product features, benefits, and brand history.
• Build and maintain strong relationships with clients, understanding their preferences and purchase history.
• Drive sales by actively promoting products and special offers.
• Process transactions accurately using the point-of-sale (POS) system.
• Maintain the store's appearance, ensuring it is clean, organized, and visually appealing according to luxury standards.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.
• Stay up-to-date with product knowledge, fashion trends, and competitor activities.
• Achieve individual and team sales targets.

Requirements

• Previous experience in a customer-facing role, preferably in luxury retail, hospitality, or a high-service industry.
• Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
• A genuine interest in luxury products and a passion for fashion or art.
• Strong sales aptitude and a results-oriented approach.
• Impeccable personal presentation and a polished demeanor.
• Ability to work effectively in a team environment.
• Familiarity with POS systems and basic computer skills.
• Flexibility to work various shifts, including weekends and public holidays, in Durban .
• A positive attitude and a strong work ethic.
• High school diploma or equivalent required; further education in fashion or business is a plus.

Benefits

• Competitive hourly wage plus commission on sales.
• Employee discount on luxury merchandise.
• Training on luxury product knowledge and sales techniques.
• Opportunities for career advancement within the brand.
• A sophisticated and stimulating work environment.
• Team-building activities.
• Potential for performance bonuses.