Store Floor Leader - KPI-Driven Performance

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

TFG (The Foschini Group) through Sportscene in South Africa seeks a store leadership professional to drive outstanding leadership across the store team, focusing on operational excellence and a customer-centric mindset.

The role requires motivating staff, managing priorities, and optimizing merchandise and visuals to boost turnover and customer satisfaction. Strong leadership and adaptable communication are essential for success.

Qualifications

• Matric certificate required.
• Minimum 3 years retail experience with at least 1 year store leadership experience.
• Strong adaptability and urgency, independent work, excellent leadership and communication skills.

Responsibilities

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).

Skills

Retail leadership

Customer service

Team motivation

Time management

Merchandise input

Visual merchandising principles

Strategic sales planning

Sales process management

Customer value management

Education

Matric certificate

Job description

TFG (The Foschini Group) through Sportscene in South Africa seeks a store leadership professional to drive outstanding leadership across the store team, focusing on operational excellence and a customer-centric mindset.

The role requires motivating staff, managing priorities, and optimizing merchandise and visuals to boost turnover and customer satisfaction. Strong leadership and adaptable communication are essential for success.