Specialist Solution Analyst

Absa Group; Sandton; Hybrid; ZAR 1,000,000 - 1,600,000; Full time

Job summary

Absa Group seeks a Specialist System Analyst (AVP) in Sandton to bridge business needs and technical delivery within Technology / Business Banking Technology - Recoveries. You will translate requirements into detailed system and integration specifications, detailing risks and opportunities for scalable solutions.

You will own analysis of functionality, work with architects and developers, support UAT and deployments, and drive continuous improvement with a strong focus on quality and delivery

Qualifications

• Analyse business and system requirements and translate into technical specs.
• Produce detailed system specifications, process flows and data requirements.
• Collaborate with architects, developers and QA to ensure quality and delivery.
• Support UAT, SIT and production deployments with acceptance criteria.

Responsibilities

• Analyse, validate and document requirements and translate to user stories.
• Define configuration, integration and data requirements for solutions.
• Work with developers through the full delivery lifecycle and assist in backlog refinement.
• Support testing, root cause analysis and production stability improvements.

Skills

System Analysis

Solution Design

Data Analysis

API & Integration

SQL

Agile Delivery

User Story Definition

Root Cause Analysis

Testing & Validation

Education

Bachelor's Degree in Information Systems / Computer Science / Engineering Technology

CBAP, CCBA or ECBA

TOGAF Foundation

Tools

Salesforce

nCino

API Integrations

Job description

## Specialist Solution AnalystApplyremote type: Hybridlocations: Sandtontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 30, 2026 (4 days left to apply)job requisition id: R-15990263### **Empowering Africa’s tomorrow, together...one story at a time.**With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.**Job Summary**Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes**Job Description**# Specialist System Analyst**Grade:** AVP **Business Area:** Technology / Business Banking Technology - Recoveries **Reports To:** Lead Solution Analyst / Engineering Manager / Lead Technology Partner## Role PurposeThe Specialist System Analyst is responsible for analysing business requirements and translating them into detailed system, integration, and technical specifications that enable effective technology delivery. The role acts as the bridge between business stakeholders, architects, developers, QA teams, and operational users to ensure solutions are feasible, scalable, and aligned to business needs.The incumbent owns the analysis of system functionality, configurations, interfaces, and technical impacts and supports the teams through the execution and completion of the system design.# Key Responsibilities## Requirements Analysis & Documentation* Analyse, and validate business and system requirements.* Translate business requirements into detailed technical specifications and user stories.* Document functional, non-functional, integration, and data requirements.* Ensure requirements are testable, traceable, and aligned to business objectives.* Facilitate requirement workshops and solution discussions.## System & Solution Design* Analyse existing systems and identify solution options.* Produce detailed system specifications and process flows.* Define configuration and integration requirements.* Collaborate with architects to ensure alignment with enterprise standards.* Identify solution gaps and recommend remediation approaches.## Delivery Support* Work closely with developers throughout the development lifecycle.* Clarify requirements and resolve design issues.* Participate in backlog refinement, sprint planning, and reviews.* Support implementation planning and release readiness activities.* Ensure delivered solutions meet agreed business outcomes.## Testing & Validation* Define acceptance criteria and support test case development.* Support SIT and User Acceptance Testing (UAT).* Validate system functionality against requirements.* Investigate defects and support root cause analysis.* Ensure appropriate solution quality before deployment.## Production Support & Continuous Improvement* Investigate production incidents and recurring system issues.* Analyse root causes and recommend permanent fixes.* Monitor solution performance and identify optimisation opportunities.* Support change requests, enhancements, and system upgrades.* Contribute to continuous improvement initiatives.# Minimum Qualifications### Essential* Bachelor's Degree in: Information Systems Computer Science Engineering Technology Related discipline / Solution Design Qualifications### Preferred* CBAP, CCBA or ECBA* Agile or SAFe Certification* TOGAF Foundation* SQL or Data Analysis Certification# Experience### Essential* 5 years experience in System Analysis, Solution Analysis* 5 years experience in Software Development, preferrably Salesforce or nCino related* Experience working within Agile and SAFe environments.* Experience producing technical specifications.* Experience working with developers and QA teams.* Experience supporting UAT and production deployments.### Preferred* Banking or Financial Services experience.* Experience with: Credit Systems Collections & Recoveries Platforms Salesforce nCino API Integrations Data and Reporting Solutions# Technical Competencies* System Analysis* Solution Design* Process Modelling* Data Analysis* API and Integration Analysis* SQL and Data Querying* Agile Delivery* User Story Definition* Root Cause Analysis* Testing and Validation* Stakeholder Management# Behavioural Competencies* Problem Solving* Analytical Thinking* Attention to Detail* Communication Skills* Stakeholder Engagement* Collaboration* Adaptability* Accountability* Continuous Improvement Mindset# Key Deliverables* Functional Specifications* System Specifications* User Stories and Acceptance Criteria* Process Flows and Solution Diagrams* Integration Specifications* Requirements Traceability Matrix* Testing Support Documentation* Root Cause Analysis Reports* Production Support Recommendations# Success Measures* Requirements quality and completeness* Reduction in delivery rework* UAT success rate* Production stability* Stakeholder satisfaction* Defect reduction* Delivery predictability* Solution adoption and value realization**Education**Bachelor's Degree: Information Technology*Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.**Absa Bank Limited reserves the right not to make an appointment to the post as advertised*