Spa Therapist

Wild Dreams Hospitality; KwaZulu-Natal; On-site; ZAR 145,000 - 190,000; Full time

Benefits offered by this job

Live-in position

Job summary

Wild Dreams Hospitality in KwaZulu-Natal seeks a qualified spa therapist to deliver high-quality treatments to lodge guests, working confidently without direct supervision. You will perform massages, manicures, pedicures, waxing and body therapies, promote spa offerings, and track guest records while aiming to meet monthly sales targets.

This live-in role requires a Somatology diploma, a valid driver’s license, hands-on experience, and excellent communication in a friendly, independent

Qualifications

• Diploma in Somatology (or equivalent) – essential.
• Valid driver’s license – essential.
• Minimum 4 years’ experience as a Spa Therapist, with verifiable references.
• Hands-on experience in massage techniques, manicures, pedicures, waxing, and face and body therapies.
• Thorough knowledge of various massage modalities and a general understanding of body treatments.
• First Aid certificate – advantageous.
• Excellent communication and listening skills, with a friendly, outgoing personality.
• Self-motivated, well-organised, and able to work independently.
• Basic computer literacy.
• Able to stand for extended periods.

Responsibilities

• Perform massages, manicures, pedicures, waxing and face and body treatments within the allotted time.
• Deliver treatments in line with spa protocols and accepted certification practices.
• Check guests’ medical conditions and allergies before every treatment.
• Explain treatments to guests and recommend suitable options for their wellness needs.
• Adjust techniques during treatments based on guest feedback.
• Keep accurate records of all treatments performed for each guest.
• Promote the spa’s treatments, retail products and current specials to guests.
• Maintain a clean, hygienic treatment area, including sanitising work surfaces and sterilising instruments and equipment before each use.
• Change treatment room linen and keep the spa well stocked, reporting shortages to the Lodge Manager.
• Use equipment and products carefully to support cost control.
• Handle guest complaints professionally and report any accidents or incidents to the Lodge Manager.
• Host guests outside the spa environment when required.
• Assist in other areas of the operation as reasonably requested by lodge management.

Skills

Massage techniques

Manicures

Pedicures

Waxing

Face & body therapies

Communication skills

Independent work

Basic computer literacy

Education

Diploma in Somatology

First Aid certificate

Valid driver’s license

Job description

The ideal candidate is a qualified, hands-on therapist who delivers consistent, high-quality treatments to lodge guests and works confidently without direct supervision. The role suits someone who enjoys the personal side of wellness, can recommend treatments with confidence, and is motivated by monthly sales targets.

Core Criteria:

• Diploma or tertiary qualification in Somatology (or equivalent) – essential
• Valid driver’s licence – essential
• Minimum 4 years’ experience as a Spa Therapist, with verifiable references
• Hands-on experience in massage techniques, manicures, pedicures, waxing, and face and body therapies
• Thorough knowledge of various massage modalities and a general understanding of body treatments
• First Aid certificate – advantageous
• Excellent communication and listening skills, with a friendly, outgoing personality
• Self-motivated, well-organised, and able to work independently
• Basic computer literacy
• Able to stand for extended periods

Core Responsibilities:

• Perform massages, manicures, pedicures, waxing and face and body treatments within the allotted time
• Deliver treatments in line with spa protocols and accepted certification practices
• Check guests’ medical conditions and allergies before every treatment
• Explain treatments to guests and recommend suitable options for their wellness needs
• Adjust techniques during treatments based on guest feedback
• Keep accurate records of all treatments performed for each guest
• Promote the spa’s treatments, retail products and current specials to guests
• Maintain a clean, hygienic treatment area, including sanitising work surfaces and sterilising instruments and equipment before each use
• Change treatment room linen and keep the spa well stocked, reporting shortages to the Lodge Manager
• Use equipment and products carefully to support cost control
• Handle guest complaints professionally and report any accidents or incidents to the Lodge Manager
• Host guests outside the spa environment when required
• Assist in other areas of the operation as reasonably requested by lodge management

On Offer:

• Salary in the region of R13,000 per month, negotiable depending on experience
• Monthly commission, paid in arrears through payroll from the first rand generated (not only above target):
  • Below target: 0%
  • 100% of target achieved: 5%
  • 110% of target achieved: 8%
  • 120% of target achieved: 10%
• Monthly targets communicated in advance of each month

This is a live-in position.