Spa Receptionist/Therapist (Hybrid) - Milnerton, Cpt

Mfspabeautyplacements; Cape Town; Hybrid; ZAR 81,000 - 97,000; Full time

Benefits offered by this job

Service Commission

Retail Commission

Employee & Performance Incentives

Tips / Gratuities

Job summary

Mfspabeautyplacements in Milnerton, Cape Town, is seeking a Spa Receptionist / Therapist for a hybrid role. You will manage bookings, greet guests and assist therapists during treatments. The position operates across 45 hours per week, with shifts from 09:00 to 21:00, including days off and weekends based on operations.

A professional, well-groomed appearance is essential. The ideal candidate holds a beauty diploma with international accreditation and experience handling high-profile clients,

Qualifications

• South African citizenship or valid SA work permit
• Based in greater Cape Town with reliable transport
• Diploma with international accreditation (ITEC/SAAHSP/CIDESCO)
• Experience in spa reception dealing with high-profile guests

Responsibilities

• Manage spa reception and bookings for guests
• Assist therapists during treatments when required
• Maintain client records and appointment scheduling
• Operate spa booking systems and MS Office tools

Skills

Reception duties

Customer service

High-profile guest handling

Spa knowledge / treatments

Communication skills

Education

Beauty Specialist Diploma / Health & Skin Care / Beauty Therapy / Somatology / Cosmetology

ITEC / SAAHSP / CIDESCO / CIDESCO international accreditation

Tools

Spa booking systems (Zenoti/ESP/Chi-Desk)

Microsoft Office (Word, Excel, Outlook)

Job description

SPA RECEPTIONIST / THERAPIST HYBRID

Milnerton - CPT, WESTERN-CAPE (ZA)

START DATE: ASAP / 01 November 2026

REPORT TO: Spa Manager

TRADING HOURS & SHIFTS:

• Monday – Sunday
• 09:00am - 21:00pm
• SHIFTS are allocated & rotated (8-hour standard shift)
• 45 hours per week
• Days off each week + weekend (based on operations)

REMUNERATION & COMPANY BENEFITS:

• R8,000 Basic Salary per month
• Service Commission
• Retail Commission
• Employee & Performance Incentives
• Tips / Gratuities

MINIMUM REQUIREMENTS:

1. South African citizen OR valid working permit for employment in SA (we do not offer permits)
2. Based within the greater Cape Town with reliable transport for day and night shift (we are conveniently situated on a major public transport route)
3. DIPLOMA achieved Beauty Specialist / Health & Skin Care / Beauty Therapy / Somatology / Cosmetology
4. International accreditation from ITEC / SAAHSP / CIBTAC / CIDESCO
5. Professionally groomed - 5-star appearance - looking the part
6. Spa Booking Systems confident + Microsoft Office (Word / Excel & Outlook) ESP / Chi-Desk / Zenoti or similar
7. Receptionist duties experienced in a Day Spa - we require the experience in dealing with high profile guests from around the world, and the locals.
8. Prior experience working in a Hotel-Spa / Cruise Ship / High-end Salon
9. Ability to perform a Spa Treatments when operationally required (whilst not commonly required, you must be confident to assist if need be)
10. Knowledgeable on spa treatments and spa trends.