Soweto Community Support & Case Manager

Placements24; Soweto; On-site; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Competitive salary package

Professional development and training

Supportive team environment focused on

Meaningful work in community impact

Generous annual leave

Job summary

Placements24 in Soweto, Gauteng, is seeking a dedicated Community Support Officer to assist individuals and families with access to resources and services. You will conduct needs assessments, link clients to housing, healthcare, employment, education, and other supports, while maintaining confidential records.

The role emphasises empathy, strong communication, teamwork, and community empowerment, with opportunities for professional development in a supportive organisation dedicated to local

Qualifications

• Excellent interpersonal, communication, and active listening skills.
• Ability to build trust and rapport with diverse individuals and families.
• Knowledge of community resources and support services.
• Experience in case management and record-keeping.

Responsibilities

• Provide direct support and case management to individuals and families in the community.
• Conduct needs assessments to identify challenges and service requirements.
• Assist clients in accessing social services, healthcare, housing, employment, and educational opportunities.
• Develop and maintain positive relationships with community members and local organisations.
• Organise and facilitate community-based support groups and activities.
• Educate community members about available services and rights.
• Liaise with other service providers to ensure coordinated support for clients.
• Maintain accurate and confidential client records and progress reports.
• Respond to community needs and crises in a timely and appropriate manner.
• Advocate for clients' needs within various systems.
• Participate in community outreach programs and events.

Skills

Interpersonal skills

Communication skills

Active listening

Empathy

Organizational skills

Education

Social Work / Community Development / Social Sciences

Job description

Placements24 in Soweto, Gauteng, is seeking a dedicated Community Support Officer to assist individuals and families with access to resources and services. You will conduct needs assessments, link clients to housing, healthcare, employment, education, and other supports, while maintaining confidential records.

The role emphasises empathy, strong communication, teamwork, and community empowerment, with opportunities for professional development in a supportive organisation dedicated to local