Soweto Community Operations Leader

Placements24; Soweto; On-site; ZAR 400,000 - 650,000; Full time

Benefits offered by this job

Health coverage assistance

Professional development opportunities

Job summary

Placements24 is seeking a Community Operations Manager to lead day-to-day operations of community programs in Soweto. You will coordinate outreach, supervise staff and volunteers, and ensure effective service delivery to local residents.

The ideal candidate has a strong background in program management, excellent communication, and a passion for social impact. This role offers opportunities to collaborate with local stakeholders and scale community initiatives.

Qualifications

• Bachelor's degree in Social Work, Community Development, Public Administration, or related field.
• Master's degree is an advantage.
• Minimum of 5 years in program management, operations management, or community development.
• Proven experience in managing teams and coordinating diverse community-based projects.
• Strong understanding of social issues, community needs, and development principles relevant to the South African context.
• Excellent organizational, planning, and time management skills.
• Exceptional interpersonal, communication, and negotiation skills.
• Experience in budget management and resource allocation.
• Proficiency in MS Office Suite and familiarity with databases for managing program data.
• A deep passion for social impact and community empowerment.

Responsibilities

• Oversee the planning, implementation, and management of various community outreach programs and services.
• Manage operational aspects of the organization's presence and activities in the Soweto community.
• Lead, train, and supervise a team of program coordinators, social workers, and volunteers.
• Develop and manage program budgets, ensuring efficient allocation of resources.
• Coordinate with local stakeholders, community leaders, government agencies, and other NGOs.
• Ensure the smooth delivery of services and measure their impact on the community.
• Develop and implement strategies to enhance community engagement and participation.
• Maintain accurate records and prepare regular reports on program activities and outcomes for stakeholders and donors.
• Ensure compliance with organizational policies, funding requirements, and relevant legal standards.
• Identify opportunities for program expansion and resource mobilization.

Skills

Team leadership

Program management

Budget management

Community outreach

Stakeholder engagement

Communication skills

Education

Bachelor's degree in Social Work/Community Development/Public Administration

Master's degree an advantage

Tools

MS Office Suite

Database management

Job description

Placements24 is seeking a Community Operations Manager to lead day-to-day operations of community programs in Soweto. You will coordinate outreach, supervise staff and volunteers, and ensure effective service delivery to local residents.

The ideal candidate has a strong background in program management, excellent communication, and a passion for social impact. This role offers opportunities to collaborate with local stakeholders and scale community initiatives.