Solutions Consultant

Mind Detect Ltd.; Afrique du Sud; Hybride; ZAR 600 000 - 1 000 000; Plein temps

Avantages offerts par ce poste

Equity in the business

Generous leave policy

Remote working options

Plenty of perks

Open, international and inclusivecult

Résumé du poste

Mind Detect Ltd. is seeking a Payments Solutions Consultant to join its client solutions team in South Africa, with remote or hybrid Cape Town options.

You will design bespoke payment solutions for key customers, act as the technical advocate during the sales and integration process, and collaborate with product and engineering to translate client feedback into product insights. The role is highly client-facing in a fast-paced fintech environment with equity, generous leave and an open,

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Mathematics or a related field, or equivalent experience from a top-tier university.
• Experience as a Product Manager working closely with Software Engineers and technical teams.
• Customer-facing experience in a sales or consulting capacity.
• Ability to fluently interact with both business and technical client stakeholders.
• Ability to quickly understand new technologies and complex concepts.

Responsabilités

• Build and maintain a deep understanding of a portfolio of complex payment products
• Design bespoke solutions for key customers using the company’s advanced product portfolio
• Build a deep understanding of your client's payments environment and processes and bring this knowledge to internal Product and Engineering teams
• Host solutioning workshops to advise customers on best practices during the sales or integration process
• Work with product and engineering teams to translate client feedback into meaningful product insights

Connaissances

Client-facing

Stakeholder communication

Technical advocacy

Sales collaboration

Rapid learning of new tech

Formation

Bachelor’s degree in CS/Engineering/Math or related field

Description du poste

Our ultra-modern, scaling, payments platform client is searching for a Payments Solutions Consultant to join their world-class client solutions team in South Africa (remote/hybrid in Cape Town options).

The role is responsible for designing solutions which solve our customers' payments problems through the earlier stages of the sales cycle. This role is heavily client-facing, focusing on assisting the sales team in landing deals by being the technical advocate and architect for your customers. This role sits at the intersection of sales, technical solutions consulting and product management.

The environment is highly dynamic and fast-paced. Your working mentality must be one of adaptability, resilience and passion. This is a fantastic company to work for with truly vast amounts of personal and professional upside.

Responsibilities

• Build and maintain a deep understanding of a portfolio of complex payment products
• Design bespoke solutions for key customers using the company’s advanced product portfolio
• Build a deep understanding of your client's payments environment and processes and bring this knowledge to internal Product and Engineering teams
• Host solutioning workshops to advise customers on best practices during the sales or integration process
• Work with product and engineering teams to translate client feedback into meaningful product insights

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Mathematics or a related field, or equivalent experience from a top-tier university
• Experience as a Product Manager working closely with Software Engineers and technical teams
• Customer-facing experience in a sales or consulting capacity.
• Ability to fluently interact with both business and technical client stakeholders.
• Ability to quickly understand new technologies and complex concepts.
• Experience at a financial technology or B2B SaaS startup.
• Thorough understanding of technical concepts, including integration patterns and error handling.
• Equity in the business
• Generous leave policy
• Great remuneration package
• Remote working options
• Plenty of perks
• An open, international and inclusive culture
• Advanced equipment/technology

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This position is open to people already eligible for work in South Africa

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