Social Media Strategist & Community Manager

Placements24; Centurion; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid work

Health benefits

Paid time off

Growth opportunities

Job summary

Placements24 in Centurion, Gauteng, South Africa, seeks a creative Social Media Strategist & Community Manager to elevate the brand across platforms and nurture vibrant online communities. You will craft engaging narratives, manage content calendars, monitor performance, and collaborate with marketing, sales and support to deliver a unified brand voice in a hybrid work setup.

Victory comes from strong storytelling, data-driven decisions, and a passion for e-commerce growth; this role offers

Qualifications

• Proven experience as a Social Media Strategist or Community Manager, preferably within an e-commerce context.
• Excellent content creation skills, including copywriting, basic graphic design, and video editing.
• Deep understanding of major social media platforms, their algorithms, and best practices.

Responsibilities

• Develop and execute a cohesive social media strategy aligned with marketing and e-commerce objectives.
• Create, schedule, and publish engaging and relevant content across various social media platforms.
• Monitor social media channels for brand mentions, customer feedback, and industry trends, responding promptly and professionally.
• Build and nurture online communities, fostering positive interactions and brand advocacy.
• Analyze social media performance metrics, providing insights and recommendations for improvement.
• Collaborate with marketing, sales, and customer support teams to ensure a unified brand voice and customer experience.

Skills

Social Media Strategy

Community Management

Copywriting

Graphic Design

Video Editing

Analytics

Platform knowledge

Tools

Hootsuite

Buffer

Google Analytics

Job description

About the Role

Our client is looking for a creative and strategic Social Media Strategist & Community Manager to enhance their online presence and engage with their audience effectively. This role involves crafting compelling social media narratives, fostering vibrant online communities, and ensuring seamless integration with broader e-commerce goals. You will be responsible for developing innovative campaigns that resonate with target demographics, drive brand loyalty, and contribute to overall business objectives. This position offers a hybrid work model, blending the benefits of remote flexibility with in-person collaboration when needed.

Key Responsibilities

• Develop and execute a cohesive social media strategy aligned with marketing and e-commerce objectives.
• Create, schedule, and publish engaging and relevant content across various social media platforms.
• Monitor social media channels for brand mentions, customer feedback, and industry trends, responding promptly and professionally.
• Build and nurture online communities, fostering positive interactions and brand advocacy.
• Analyze social media performance metrics, providing insights and recommendations for improvement.
• Collaborate with marketing, sales, and customer support teams to ensure a unified brand voice and customer experience.

Requirements

• Proven experience as a Social Media Strategist or Community Manager, preferably within an e-commerce context.
• Excellent content creation skills, including copywriting, basic graphic design, and video editing.
• Deep understanding of major social media platforms, their algorithms, and best practices.
• Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Strong communication and interpersonal skills, with a knack for building relationships online.
• Ability to work effectively in a hybrid work environment.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work arrangement offering flexibility.
• Comprehensive health and wellness benefits.
• Generous paid time off and holiday leave.
• Opportunities for professional growth and networking within the industry.