Social Media & Communications Officer

Placements24; Gqeberha; Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary and benefits

Hybrid work arrangement

Professional development opportunities

Networking in non-profit & digital媒体

Generous leave policy

Job summary

Placements24 in Port Elizabeth, Eastern Cape, seeks a Social Media & Communications Officer to develop, execute and monitor strategies across Facebook, Instagram, Twitter, LinkedIn, and the website to boost visibility and engagement for a dynamic charity.

The role requires storytelling, video/text content creation, and community management with collaborative cross-team work to ensure consistent brand messaging. Hybrid work is offered to support flexible, impact-driven communications.

Qualifications

• Proven experience across social media channels.
• Excellent writing, editing, and proofreading capabilities.
• Experience creating engaging digital content (text, image, video).
• Proficiency with social media management tools and analytics.
• Strong understanding of digital marketing principles and SEO.
• Creative thinker with visual design sensibilities.
• Ability to work independently and manage multiple projects.
• Knowledge of the NGO/non-profit sector in Eastern Cape is an asset.
• Passion for communicating social impact stories.
• Bachelor's degree in Communications, Marketing, Journalism, or related field.

Responsibilities

• Develop and implement a comprehensive social media strategy across platforms (Facebook, Instagram, Twitter, LinkedIn).
• Create compelling content, including text, images, and videos, for social media and website.
• Manage the organization's social media accounts, including posting, monitoring, and responding to comments and messages.
• Analyze social media performance and generate reports on key metrics.
• Assist in developing and distributing press releases, newsletters, and other communication materials.
• Maintain and update the organization's website content.
• Monitor online conversations and engage with relevant communities and influencers.
• Support fundraising campaigns and event promotion through communication efforts.
• Collaborate with internal teams to ensure consistent brand messaging.
• Stay up-to-date with the latest social media trends and digital marketing best practices.

Skills

Proven experience as Social Media/Coms

Excellent writing/editing skills

Content creation experience

Social media management tools

Analytics platforms

Digital marketing & SEO

Creative thinking & visual aesthetics

Independent work & multitasking

Storytelling for social impact

Non-profit sector knowledge (EC)

Education

Bachelor's degree in Communications, Marketing, Journalism, or related field

Tools

Hootsuite / Buffer / Sprout Social

Google Analytics / platform analytics

Job description

About the Role

Our client, a dynamic charity organization based in Port Elizabeth, Eastern Cape , is seeking a creative and skilled Social Media & Communications Officer. This role is essential for developing and executing engaging communication strategies across various platforms to enhance brand visibility, engage stakeholders, and promote our client's charitable initiatives. The ideal candidate will be a digital native with a flair for storytelling, content creation, and community management. You will be responsible for managing our client's social media presence, website content, and other communication channels to effectively convey our mission and impact in Port Elizabeth . This is a fantastic opportunity to contribute to a meaningful cause and shape the public perception of a vital organization. We are looking for an innovative individual who can leverage digital tools to connect with our audience and drive engagement. Join our team and help amplify our voice for positive social change.

Key Responsibilities

• Develop and implement a comprehensive social media strategy across platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
• Create compelling and engaging content, including text, images, and videos, for social media and website.
• Manage the organization's social media accounts, including posting, monitoring, and responding to comments and messages.
• Analyze social media performance and generate reports on key metrics.
• Assist in developing and distributing press releases, newsletters, and other communication materials.
• Maintain and update the organization's website content.
• Monitor online conversations and engage with relevant communities and influencers.
• Support fundraising campaigns and event promotion through communication efforts.
• Collaborate with internal teams to ensure consistent brand messaging.
• Stay up-to-date with the latest social media trends and digital marketing best practices.

Requirements

• Proven experience as a Social Media Officer, Communications Officer, or similar role.
• Excellent writing, editing, and proofreading skills.
• Demonstrable experience in creating engaging digital content.
• Proficiency with social media management tools and analytics platforms.
• Strong understanding of digital marketing principles and SEO.
• Creative thinking and an eye for visual aesthetics.
• Ability to work independently and manage multiple projects simultaneously.
• Knowledge of the non-profit sector in Eastern Cape is an asset.
• A passion for communicating social impact stories.
• Bachelor's degree in Communications, Marketing, Journalism, or a related field.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a vibrant and impactful charitable organization in Port Elizabeth .
• Gain diverse experience in digital marketing and non-profit communications.
• Hybrid work arrangement offering flexibility.
• Be part of a collaborative and supportive team environment.
• Contribute to a meaningful mission and drive positive social change.
• Professional development opportunities.
• Networking within the non-profit and digital media space.
• Generous leave policy.