Social Community Growth Lead & Brand Advocate

Placements24

Soweto

On-site

ZAR 180,000 - 240,000

Full time

14 days+

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Job summary

Placements24 in Soweto is seeking a vibrant Social Media & Community Engagement Officer to grow and nurture our online community. You will craft engaging content, respond to feedback, and build relationships with customers across platforms to strengthen brand loyalty.

You will work closely with the marketing team to align campaigns, track engagement metrics, and identify brand advocates. A people-oriented mindset and solid copywriting skills are essential to shaping a positive digital presence

Qualifications

Proven experience in social media management and community engagement roles.
Excellent written and verbal communication skills, with a talent for creative and engaging copywriting.
Demonstrated ability to build and nurture online communities.
Familiarity with social media analytics tools and reporting.
Strong understanding of different social media platforms and their best practices.

Responsibilities

Develop and implement strategies to grow and engage the company's online community across various social media platforms.
Create and schedule compelling social media content, including posts, stories, and interactive elements.
Monitor social media channels, respond to comments and messages promptly, and foster positive conversations.
Identify and engage with influencers and brand advocates within the community.
Track community engagement metrics and provide regular reports on sentiment and growth.
Collaborate with the marketing team to align community engagement efforts with broader marketing campaigns and brand messaging.