Site Account Manager

Metso; South Africa; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Wellbeing programs

Hybrid working

Global collaboration

Job summary

Metso seeks a Site Account Manager to lead strategic relationships with mining customers in Kathu and surrounding regions. You will develop account plans, identify growth opportunities, and promote Metso’s full portfolio of products and services across services, pumps and capital equipment.

You will travel frequently within Northern and Western Cape, collaborate with product specialists, and drive sales performance while ensuring customer satisfaction and long-term partnerships.

Qualifications

• National Diploma in Mechanical or Metallurgical Engineering, supported by Matric.
• Experience in account management and sales within mining with strong commercial awareness.
• Knowledge of mining applications including milling, crushing, screening, grinding, pumps, flotation and service solutions.

Responsibilities

• Develop and maintain strong customer relationships while promoting Metso's complete offering of products and services.
• Assess customer needs, identify market potential and create account plans to secure new business opportunities within assigned accounts.
• Manage sales activities, customer opportunities and account plans through Salesforce and other sales management tools.
• Drive customer satisfaction by ensuring effective communication, responsive service and coordination of after-sales and technical support.
• Identify and develop opportunities across Services, Consumables, Pumps and Capital Equipment offerings, with a focus on long-term customer partnerships.
• Prepare technical and commercial proposals that address customer requirements and deliver value.
• Collaborate with Product Support teams and Product Specialists to develop customer engagement strategies and new sales opportunities.
• Monitor sales performance, forecasts, budgets and business opportunities to achieve sales targets and support regional growth.

Skills

Account management

Sales experience

Communication skills

Negotiation skills

Technical understanding

Education

National Diploma in Mechanical/Metallurgical Engineering

Tools

Salesforce

Job description

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 10/14/2026

JOB TITLE: SITE ACCOUNT MANAGER - KATHU, NORTHERN CAPE

We are looking for an Account Manager to join our Sales team in the Market Area Africa organization. In this role, you will be responsible for developing strategic customer relationships, identifying growth opportunities and expanding Metso’s product and service offering across a portfolio of mining customers. Your success will be measured through customer satisfaction, business growth, order intake, net sales and gross profit contribution across the assigned territory.

Team you will belong to

You will report to the Senior Sales Manager , and the role location is Kathu, Northern Cape ,

Travel is required, primarily within the Northern Cape and Western Cape regions.

You will join the Sales team focused on developing business opportunities and strengthening customer partnerships across the mining industry. The team is responsible for promoting Metso’s full portfolio of solutions and creating long-term value for customers through technical expertise, commercial insight and strong account management practices.

The team collaborates closely with Product Specialists, management, customers and suppliers. Team members are based across the Northern Cape and Gauteng and work together to identify opportunities, support customers and drive business growth.

What you'll do

• - Develop and maintain strong customer relationships while promoting Metso's complete offering of products and services.
• - Assess customer needs, identify market potential and create account plans to secure new business opportunities within assigned accounts.
• - Manage sales activities, customer opportunities and account plans through Salesforce and other sales management tools.
• - Drive customer satisfaction by ensuring effective communication, responsive service and coordination of after-sales and technical support.
• - Identify and develop opportunities across Services, Consumables, Pumps and Capital Equipment offerings, with a focus on long-term customer partnerships.
• - Prepare technical and commercial proposals that address customer requirements and deliver value.
• - Collaborate closely with Product Support teams and Product Specialists to develop customer engagement strategies and new sales opportunities.
• - Monitor sales performance, forecasts, budgets and business opportunities to achieve sales targets and support regional growth.

What you'll bring

• - National Diploma in Mechanical Engineering, Metallurgical Engineering or a related technical discipline, supported by Matric (Grade 12).
• - Demonstrated experience in account management and sales within the mining industry, supported by strong commercial awareness.
• - Knowledge of mining applications including milling, crushing and screening, grinding, pumps, flotation and service-related solutions.
• - Ability to build trusted customer relationships, identify business opportunities and influence stakeholders through effective communication, presentation and negotiation skills.
• - Strong technical understanding, including the ability to interpret technical drawings and discuss equipment solutions with customers.
• - Experience managing sales pipelines, forecasts, quotations and customer opportunities using CRM tools such as Salesforce.
• - Good market knowledge, computer literacy and the ability to work independently while managing multiple priorities.
• - Commitment to customer satisfaction, teamwork and delivering results in a dynamic sales environment.
• - Willingness and ability to travel extensively within the assigned territory.

What's in it for you

• - Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry.
• - Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• - Rewards: Competitive compensation and performance-based incentives.
• - Flexibility: Hybrid working options to support balance and productivity.
• - Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• - Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

Get in touch

metso.com

We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement. If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You may be exactly the right candidate for the role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

metso.com