Short Term Claims Junior Assessor - Buildings/Structural – Non-Motor

Red Ember Recruitment; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Red EmberRecruitment is seeking a Short Term Claims Junior Assessor in Pretoria. The role focuses on processing and assessing short-term insurance claims for homeowners policies, with support for policy interpretation and claims evaluation.

The ideal candidate will have 1–2 years of claims experience, basic knowledge of homeowners policy cover, and familiarity with claims management systems. This position is suited to candidates pursuing RE5 or related qualifications and builds toward greater

Qualifications

• 1-2 years' experience in a short-term insurance claims environment
• Basic working knowledge of homeowners/HOC policy cover, standard claim types, and the SA short-term claims process
• Experience reading and interpreting policy schedules, wordings, and contractor/supplier quotes (advantageous)
• Exposure to claims management or case tracking systems (advantageous)
• Numeracy skills for settlement calculations, excesses, and depreciation where applicable

Skills

Policy interpretation

Quotation evaluation

MS Office proficiency

TCF awareness

Numeracy

Education

Matric (Grade 12)

RE5 regulatory examination

National Diploma or Bachelor's in Insurance/Business Admin/Built Environment

Short-term insurance qualification (IISA)

Tools

Claims management systems

Job description

Red EmberRecruitment is recruiting for a Short Term Claims Junior Assessor.

Requirements

Minimum Required Qualifications

• Matric (Grade 12) - essential.
• Regulatory Examination RE5 - completed or in progress (advantageous).
• National Diploma or Bachelor's degree in Insurance, Business Administration, Built Environment, or a related field (advantageous).
• Short-term insurance qualification through the Insurance Institute of South Africa (IISA) or equivalent (advantageous).

Minimum Required Experience

• Minimum 1-2 years' experience in a short-term insurance claims environment, whether as a Claims Consultant, claims administrator, or in a junior assessment support role.
• Basic working knowledge of homeowners/HOC (Homeowners Comprehensive) policy cover, standard claim types, and the South African short-term claims process.
• Experience reading and interpreting policy schedules, wordings, and contractor/supplier quotes (advantageous).
• Exposure to claims management or case tracking systems (advantageous).

Required Technical Skills

• Basic proficiency in short-term insurance policy interpretation - cover sections, exclusions, conditions, excesses, and endorsements applicable to homeowners policies.
• Ability to read, evaluate, and query contractor repair quotes, scope-of-work documents, and supplier estimates.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to work with claims management systems (training will be provided).
• Awareness of the Short-term PPRs, TCF principles, and basic fraud indicators as they apply to homeowners claims assessment.
• Numeracy skills - accurate in calculating settlement amounts, excesses, apportionment, and depreciation where applicable.