Shop Assistant / Cashier - X2 Clicks Lakeside Mall

Clicks Group Limited

Benoni

Sur place

ZAR 167 000 - 234 000

Plein temps

14 jours+

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Résumé du poste

Clicks Group Limited is hiring for a permanent retail associate to operate at the point of sale with accuracy in scanning, payments, and clubcard rewards. You will promote promotions, enroll members, and deliver friendly, professional service in-store.

You will maintain store merchandising and assist customers with product knowledge, promotions, and events while contributing to the company’s commitment to excellent customer experience in the South Africa market.

Qualifications

Basic maths calculations
Retail/FMCG background and understanding of merchandising & promotions
Understanding of stock management procedures
Knowledge of customer service excellence
Maths and English Grade 12 minimum (desirable)

Responsabilités

Execute all operational activities at the point of sale in a timely and efficient manner.
Maintain high accuracy when scanning merchandise and collecting payment, including clubcard rewards.
Ensure safe handling of cash at all times.
Enroll new clubcard members to achieve targets.
Promote promotions to positively affect sales and customer experience.
Deliver superior customer service as a brand ambassador.
Maintain merchandising and general housekeeping according to standards.
Support the Group’s vision to be the customer’s first choice health and beauty retailer by living values.
Maintain updated knowledge on products, ranges, promotions and events to provide correct information.

Connaissances

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Formation

Maths and English Grade 12

Description du poste

Listing reference: click_026224

Listing status: Online

Apply by: 1 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills