Shop Assistant / Cashier - X2 Clicks Atterbury

Clicks Group Limited; Pretoria; On-site; ZAR 67,000 - 112,000; Full time

Job summary

Clicks Group in Pretoria is seeking a hands-on, customer-focused retail team member to operate at the point of sale, handle cash securely, and promote clubcard benefits while delivering accurate transactions. You will maintain product knowledge, execute merchandising standards, support promotions, and provide friendly service that makes customers feel valued and confident while paying less.

Desirable experience in a customer-facing role within FMCG is preferred, with Grade 12 maths and English,

Qualifications

• Retail/FMCG store operations knowledge
• Basic maths calculations
• Understanding stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all point-of-sale operations accurately and efficiently
• Maintain high accuracy when scanning merchandise and collecting payment
• Promote Clicks' clubcard and enroll new members to hit targets
• Deliver superior customer service and act as a brand ambassador
• Maintain merchandising and housekeeping to store standards
• Keep updated knowledge on products, promotions and events

Skills

Customer service

Planning and organising

Problem-solving

Relationship building

Following instructions

Attention to details

Merchandising

Stock management

Education

Grade 12 Maths & English (50% each)

Job description

Listing reference: click_025923

Listing status: Online

Apply by: 12 August 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level