Shop Assistant / Cashier x2 - Clicks Polofields Crossing

Clicks Group Limited; South Africa; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Clicks Group Limited is seeking a store associate to deliver efficient POS operations, accurate cash handling, and active clubcard enrollment to boost customer savings and loyalty. You will promote promotions and ensure merchandising standards while delivering top-tier customer service.

The role requires being visible as a brand ambassador and maintaining up-to-date product knowledge to assist customers and drive sales in a fast-paced retail environment.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths 50% and English 50% at Grade 12 level
• Basic maths calculations and understanding of merchandising principles are beneficial

Responsibilities

• Execute operational activities at the point of sale in a timely and efficient manner
• Maintain accuracy when scanning merchandise and processing payments including clubcard rewards
• Promote Clicks' clubcard and enroll new members to achieve targets
• Deliver superior customer service as a brand ambassador
• Maintain merchandising standards and store housekeeping according to standards
• Keep updated knowledge on products, ranges, promotions and events to inform customers

Skills

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Education

Grade 12 Maths 50% & English 50%

Job description

Listing reference: click_026231

Listing status: Online

Apply by: 1 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level