Shop Assistant / Cashier - X2 Clicks Gezina

Clicks Group Limited; Pretoria; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Clicks Group is hiring for an in-store role in Pretoria to support POS operations, cash handling, and customer service excellence. You will promote clubcard membership, maintain merchandising standards, and ensure accurate scanning and payments while delivering a friendly customer experience.

Desirable: background in a retail/FMCG environment, knowledge of promotions, and stock procedures. The role requires strong planning, communication, and teamwork to meet targets.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all POS operations in store efficiently and accurately
• Promote Clicks' clubcard and enroll new members
• Maintain cash handling accuracy and protect cash at all times
• Deliver superior customer service and act as a brand ambassador
• Maintain merchandising standards and housekeeping per store guidelines
• Stay updated on products, promotions, and events to advise customers

Skills

Planning

Problem solving

Customer focus

Networking

Following procedures

Delivery

Teamwork

Persuasion

Resilience

Education

Maths 50%

English 50% (Grade 12)

Job description

Listing reference: click_025932

Listing status: Online

Apply by: 12 August 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level