Shop Assistant / Cashier - X1 Clicks Sharons Place

Clicks Group Limited

Pretoria

On-site

ZAR 100,000 - 145,000

Full time

14 days+
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Job summary

Clicks Group in Pretoria is seeking a dedicated in-store team member to handle point-of-sale operations, promote clubcard memberships and deliver exceptional customer service. You will ensure accurate cash handling, promote promotions and maintain merchandising standards across the store.

The role focuses on in-store customer interactions, knowledge of products, promotions, and stock procedures to support a positive shopping experience.

Qualifications

  • Basic maths calculations.
  • Retail/FMCG background and understanding of merchandising and promotions principles.
  • Understanding of stock management procedures.
  • Knowledge of customer service excellence.

Responsibilities

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning
Problem-solving
Customer orientation
Networking
Instructions adherence
Delivering results
Teamwork
Persuasion
Pressure resilience

Education

Maths (50%) and English (50%) at Grade 12

Job description

Listing reference: click_024155

Listing status: Under Review

Apply by: 12 March 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:
  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence
Skills:
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Relating and networking
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Persuading and Influencing
  • Planning and Organising
  • Coping with Pressures and Setbacks
Experience:
  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
  • Desirable: Maths 50% and English 50% at Grade 12 level
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