Shop Assistant / Cashier x1 - Clicks Thaba mall

Pivot Services; Thabazimbi; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group is hiring for an in-store role in Thabazimbi to deliver service excellence at the point of sale and support merchandising efforts. You will handle scanning, payments, and clubcard enrollment while providing warm, professional customer interactions.

The role requires strong numeracy, retail experience, and the ability to promote promotions and brand values. In-store duties include maintaining housekeeping standards and staying updated on product ranges and events.

Qualifications

• Retail/FMCG experience preferred.
• Strong numeracy and cash handling skills.
• Excellent customer service and communication abilities.
• Knowledge of clubcard promotions is a plus.

Responsibilities

• Deliver service excellence through efficient POS operations and in-store merchandising.
• Scan merchandise accurately and collect payments, including clubcard processing.
• Promote Clicks clubcard and enroll new members to hit participation targets.
• Inform customers about promotions to boost sales and customer satisfaction.
• Act as a brand ambassador with friendly, professional service and appearance.
• Maintain store housekeeping and visual merchandising standards; stay informed on products and promos.

Skills

Customer service

Cash handling

POS operation

Product knowledge

Merchandising

Communication

Job description

Clicks Group

About the Role

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Key Responsibilities

• Job Objectives: - To efficiently execute all operational activities at the point of sale in a timely and efficient manner. - To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. - To ensure the safe handling of cash at all times. - To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. - To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". - To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. - To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. - To support the Group's vision to be the customer’s first choice health and beauty retailer by living and driving the company values. - To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
• Knowledge: - Basic maths calculations - Retail/FMCG background and understanding of merchandising and promotions principles - Understanding of stock management procedures - Knowledge of customer service excellence Skills: - Planning and organising skills - Problem-solving skills - Strong customer orientation - Good communication skills - Computer literacy - Numeracy skills Competencies: Essential: - Relating and networking - Following instructions and procedures - Delivering Results and Meeting Customer Expectations Desirable: - Working with people - Persuading and Influencing - Planning and Organising - Coping with Pressures and Setbacks

work Employment type Permanent

location_on Location Thabazimbi

apartment Employer Clicks Group

event Closing date 8 November 2026