Shop Assistant Cashier X1

Clicks Group Limited; Hartswater; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group in Hartswater is seeking a customer-focused retail team member to manage POS transactions, merchandising, and clubcard enrollment. The role emphasizes accurate cash handling, friendly service, and promoting promotions to boost sales.

Desirable: experience in retail/FMCG, basic maths, and Grade 12 education. The position is permanent with market-related remuneration and a strong customer-first culture.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions.
• Stock management procedures knowledge
• Customer service excellence knowledge

Responsibilities

• Execute all POS operations accurately and efficiently.
• Maintain high accuracy when scanning merchandise and processing payments.
• Promote Clicks clubcard and enroll new clubcard members.
• Inform customers about promotions to boost sales.
• Provide superior customer service as a brand ambassador.
• Maintain merchandising and housekeeping per standards.
• Support company vision to be first-choice health and beauty retailer.
• Keep knowledge of products, promotions, events to advise customers.

Skills

Planning

Problem-solving

Customer orientation

Relating

Following instructions

Delivering results

Teamwork

Persuasion

Coping with pressure

Education

Grade 12 Maths & English

Job description

Listing reference: click_027074

Listing status: Online

Apply by: 8 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Hartswater

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level