Shop Assistant

Speciality; Richards Bay; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Speciality is seeking a Shop Assistant in Richards Bay to deliver courteous service and assist customers with product selection. You will handle till transactions, replenish stock, and maintain neat merchandise displays in line with brand standards.

The role emphasizes accurate ticketing, health and safety compliance, and supporting management with day-to-day tasks to enhance the shopping experience.

Qualifications

• Grade 12 or equivalent.
• At least 1 year of experience in a similar environment.

Responsibilities

• Provide high-class customer service at all times.
• Process customer merchandise through tills.
• Assist customers with product selection to increase basket value.
• Ensure new/replenished merchandise is on the sales floor.
• Ensure ticketing and visual displays are in place.
• Support the manager in daily duties and ensure store equipment is secured.
• Adhere to health and safety rules and meet sales targets.
• Assist with action plans to minimise stock loss.

Skills

Work under pressure

Time management

Attention to detail

Computer literacy

Communication skills

Relationship building

Confidence

Brand passion

Social-media savvy

Fashion awareness

Education

Grade 12

Job description

The Shop Assistant position will be responsible for providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses.

Qualifications

• Grade 12
• At least 1 year experience in similar environment

Knowledge, Skills and Experience

• Work well under pressure
• Good time management
• Good attention to detail and accuracy of work
• Good computer literacy and problem solving capabilities
• Good communication skills
• Resourcefulness
• Customer service Orientated
• Building and maintaining relationships
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy
• Fashionable

Key Responsibilities

• Give high class customer service at all times
• Process customer merchandise through the tills
• Assist customers with product selection to increase basket value
• Ensure that all new/ replenish merchandise is on the sales floor
• Ensure that all ticketing & visual displays are in place
• Support the manager in-charge with day-to-day duties
• Ensure store equipment is secured and accounted for
• Be aware of health & safety rules
• Understand store daily/weekly/monthly sales targets
• Assist with action plan to minimise stock loss