Shelfpacker

Pick n Pay Retailers; KwaZulu-Natal; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Pick n Pay Retailers is seeking a team member to pack shelves and respond to shopper enquiries while maintaining hygiene on the warehouse and shop floor. You will provide friendly, efficient service and ensure products are stocked according to company standards.

The role emphasizes accuracy, speed, and customer focus, with a requirement to be flexible for shifts and adapt to operational needs.

Qualifications

• Customer-focused and responsive to shopper inquiries
• Clear communication and courteous service on the floor
• Ability to complete tasks efficiently while maintaining standards

Responsibilities

• Pack shelves and bins according to laid down standards
• Listen to customer requests and provide required products/services
• Advise customers on products/services in a courteous manner
• Maintain hygiene, housekeeping and cleanliness in Warehouse and floor

Skills

Customer minded

Excellent communication

Sense of urgency

Routine task execution

Self development

Flexible & multi-skilled

Shift work

Education

Grade 12

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! To ensure shelves and bins are neatly packed, fully stocked, and maintained according to company standards, while providing friendly and efficient customer service by assisting shoppers and responding to product enquirie

Competencies

• Being customer minded by seeing situations through the eyes of the customer and responding positively
• Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
• Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
• Perform routine tasks at a constant high standard
• Develop self by constantly looking for opportunities to improve/grow self
• Willing to be flexible and multi-skilled
• Able to work shifts to meet operational requirements

Minimum Requirements

• Grade 12
• Ability to communicate in English

Key Responsibilities

• Pack shelves and bins according to laid down standards
• Listen to customer requests, provide the required products / service, advise customers on products / service and handle customers in a courteous and businesslike manner, when on the floor
• Maintain hygiene, housekeeping and cleanliness standards within the Warehouse and on the floor
• Unpack, stack and store stock in the Warehouse in tidy and safe ways with minimal damages according to the correct layout (when necessary)

25 Oct 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.

Our Mission

We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop

Our Values

Our values are deeply embedded in our culture and guide our actions:

• Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success.
• Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding.
• Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement.
• Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box.
• Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions.
• Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities.
• Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions.
• Accountability: We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business.

Why Pick n Pay?

At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together.