Service Workshop Operations Leader

Motus GWM; Ballito; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Motus GWM is seeking a capable Service Workshop Operations Leader in Ballito, South Africa, to plan, manage and monitor service workshop activities and processes. You will contribute to strategy, set targets, define SOPs and ensure end-to-end processes run smoothly while mitigating operational risks.

The role requires 3–5 years in a similar environment with 1–3 years in a supervisory capacity, plus 0–1 year in a related setting.

Qualifications

• Plan, manage and monitor workforce activities to deliver service workshop goals.
• Implement best-practice HR processes in line with company policy.
• Foster a productive environment aligned to the employee value proposition.

Responsibilities

• Plan, manage and monitor the implementation of service workshop activities and processes.
• Define standard operating procedures (SOPs).
• Implement and manage end-to-end processes.
• Manage operational risk and risk mitigation initiatives.
• Monitor and report on progress against operational plans and adjust where required.
• Plan, manage and monitor governance compliance processes to manage risks.

Skills

Workforce planning

Recruitment

Learning and development

Performance management

Employee relations

Change management

Coaching and mentoring

Rewards and recognition

Job description

Motus GWM is seeking a capable Service Workshop Operations Leader in Ballito, South Africa, to plan, manage and monitor service workshop activities and processes. You will contribute to strategy, set targets, define SOPs and ensure end-to-end processes run smoothly while mitigating operational risks.

The role requires 3–5 years in a similar environment with 1–3 years in a supervisory capacity, plus 0–1 year in a related setting.