Service Area Assistant Deli

Pick n Pay; Gauteng; On-site; ZAR 55,000 - 83,000; Full time

Job summary

Pick n Pay in Alexandra/Sandton seeks a Deli Service Area Assistant to deliver friendly, efficient service and support daily deli operations.

You will assist customers, prepare and package deli items, maintain displays, monitor freshness, and uphold hygiene and food safety standards.

Additional duties include stock checks, deliveries, labeling, pricing, and promotional support, following cash handling procedures where applicable.

Qualifications

• Previous deli/food service or supermarket experience is an advantage.
• Basic knowledge of food hygiene and safe food handling practices.
• Ability to communicate effectively with customers and colleagues.
• Good customer service and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Good numerical skills for weighing, portioning and pricing products.
• Follow instructions and comply with food safety procedures.
• Physically able to stand for extended periods and handle stock safely.
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Assist customers with deli products and answer questions.
• Prepare and package food items as required.
• Maintain displays and monitor product freshness.
• Ensure hygiene, safety, cleanliness and presentation standards.
• Support stocktaking and inventory control activities.
• Receive and check deli deliveries and report shortages or damage.
• Monitor refrigeration units and display counters for proper operation.
• Assist with promotional activities and product sampling.
• Label, price and date-mark products accurately; follow cash handling procedures where applicable.
• Attend departmental meetings and complete relevant training.

Skills

Customer service

Communication

Attention to detail

Hygiene

Teamwork

Time management

Reliability

Pressure tolerance

Food safety

Education

Grade 12

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

The Deli Service Area Assistant is responsible for providing efficient customer service and supporting the daily operations of the deli department. The role includes assisting customers with deli products, preparing and packaging food items where required, maintaining product displays, monitoring product freshness, and ensuring that the service area meets the required standards of hygiene, food safety, cleanliness and presentation.
The employee must ensure that customers receive friendly, professional and timely service while complying with company policies, food handling procedures and health and safety regulations.

Minimum Requirements

Grade 12 Minimum Requirement

• Previous experience in a deli, food service, catering or supermarket environment will be an advantage.
• Basic knowledge of food hygiene and safe food handling practices.
• Ability to communicate effectively with customers and colleagues.
• Good customer service and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Good numerical skills for weighing, portioning and pricing products.
• Ability to follow instructions and comply with food safety procedures.
• Physically able to stand for extended periods and handle stock and equipment safely.
• Willingness to work shifts, weekends and public holidays when required.

Location - Pick N Pay on Nicol, Candidate must reside in Alexandra/Sandton

Skills and Competencies

• Excellent customer service.
• Good communication skills.
• Attention to detail and product quality.
• Personal hygiene and cleanliness.
• Teamwork and cooperation.
• Time management and efficiency.
• Honesty, reliability and accountability.
• Ability to work under pressure.
• Awareness of food safety and hygiene standards.

The Deli Service Area Assistant may be required to perform additional duties to support the effective operation of the deli department and the wider store.

These duties include:

• Assisting with the preparation of deli products in accordance with approved procedures and recipes, where applicable.
• Supporting stocktaking and inventory control activities.
• Assisting with receiving and checking deli deliveries.
• Monitoring stock levels and reporting shortages, damages and wastage.
• Ensuring that refrigeration units and display counters are clean and operating correctly, and reporting faults promptly.
• Assisting with promotional activities, product sampling and seasonal displays where authorised.
• Maintaining accurate product labels, pricing information and date markings.
• Following procedures for the safe storage, handling and disposal of food.
• Supporting cleaning schedules and completing required hygiene checklists.
• Wearing the prescribed uniform and maintaining the required personal hygiene standards.
• Following company procedures relating to cash handling or point-of-sale transactions, where applicable.
• Assisting other departments when reasonably required by management.
• Attending departmental meetings and completing relevant training.
• Reporting customer complaints, food safety concerns, equipment faults and operational risks to the supervisor.
• Performing other reasonable duties assigned by the supervisor or management within the scope of the role.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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