Senior Workshop Operations Manager

Staff Solutions; Pinetown; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Staff Solutions is seeking a Workshop Manager for our KwaZulu-Natal operation. You will lead workshop operations, manage technicians and service staff, and drive efficiency and service quality in a busy facility.

You will be responsible for planning, WIP control, parts coordination, customer relations, and regulatory compliance, while maintaining safety standards and fostering continuous improvement across the site.

Qualifications

• Matric is required.
• Diesel Mechanic Certificate is required.
• Code 14 driver’s licence is required.
• Minimum of 5 years’ experience in a similar role.

Responsibilities

• Manage and plan the daily operations of the workshop, identifying deviations and implementing corrective actions.
• Lead, motivate, and manage workshop staff, technicians, and service sales personnel.
• Establish routines for daily planning and follow-up meetings on WIP and parts availability.
• Conduct regular meetings with workshop staff and technicians.
• Minimise work-in-progress (WIP) to below 50 open job cards and maximise hours sold.
• Develop, implement, and monitor standards and routines, maintaining high levels of cleanliness and organisation in the workshop.
• Monitor the condition of workshop tools and equipment, arranging for purchase, repair, and calibration as required.
• Monitor deviations, initiate corrective actions, and elevate issues when necessary.
• Promote and ensure compliance with Dealer Operating Standards to maintain consistent quality across all business areas.
• Manage workshop facilities and HSE in collaboration with the Safety Officer, safety staff, and safety committee.
• Create and manage working time schedules and shift planning.

Skills

Strong planning

Leadership

Team management

Interpersonal skills

Education

Matric

Diesel Mechanic Certificate

Job description

Staff Solutions is seeking a Workshop Manager for our KwaZulu-Natal operation. You will lead workshop operations, manage technicians and service staff, and drive efficiency and service quality in a busy facility.

You will be responsible for planning, WIP control, parts coordination, customer relations, and regulatory compliance, while maintaining safety standards and fostering continuous improvement across the site.