Senior Telecoms Business Analyst

Placements24; Polokwane; Hybrid; ZAR 700,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Full remote work flexibility

Professional development opportunities

Exposure to innovative telecoms proj

Collaborative virtual team culture

Job summary

Placements24 is searching for an experienced Senior Telecoms Business Analyst to join its strategic operations team, supporting business functions remotely. This role is key to bridging the gap between business needs and technical solutions within the telecommunications sector.

You will be responsible for eliciting, analyzing, and documenting business requirements for new systems and process improvements. The ideal candidate will possess excellent analytical and communication skills, a deep

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum of 5 years of experience as a Business Analyst in telecommunications.
• Proven ability to document requirements for complex IT projects.
• Strong understanding of telecommunications products, services and market.
• Excellent analytical, problem-solving and communication skills.
• Experience in remote or distributed team environments.

Responsibilities

• Elicit, analyze, and document business requirements for telecom projects, system enhancements, and new product initiatives.
• Conduct stakeholder interviews and workshops to gather detailed functional and non-functional requirements.
• Create process flows, use cases, user stories, and other documentation to articulate requirements clearly.
• Collaborate with IT development teams, project managers, and stakeholders to ensure alignment and delivery.
• Perform gap analysis between existing systems/processes and desired future states.
• Facilitate user acceptance testing (UAT) and support implementation of new solutions.

Skills

Analytical skills

Documentation

Requirements gathering

Stakeholder interviews

Remote collaboration

Education

Bachelor's degree in Business Administration, Information Systems, Telecommunications, or related field

Job description

About the Role

Our client is searching for an experienced Senior Telecoms Business Analyst to join their strategic operations team, supporting business functions remotely. This role is key to bridging the gap between business needs and technical solutions within the telecommunications sector. You will be responsible for eliciting, analyzing, and documenting business requirements for new systems and process improvements. The ideal candidate will possess excellent analytical and communication skills, a deep understanding of the telecommunications landscape, and the ability to translate complex business challenges into clear, actionable technical requirements for development teams, driving impactful change from a remote setting.

Key Responsibilities

• Elicit, analyze, and document business requirements for telecommunications projects, system enhancements, and new product initiatives.
• Conduct stakeholder interviews and workshops to gather detailed functional and non-functional requirements.
• Create process flows, use cases, user stories, and other documentation to clearly articulate requirements.
• Collaborate closely with IT development teams, project managers, and business stakeholders to ensure alignment and successful delivery.
• Perform gap analysis between existing systems/processes and desired future states.
• Facilitate user acceptance testing (UAT) and support the implementation of new solutions.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Telecommunications, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a significant focus on the telecommunications industry.
• Proven ability to document requirements for complex IT projects.
• Strong understanding of telecommunications products, services, and market dynamics.
• Excellent analytical, problem-solving, and critical thinking skills.
• Experience working in a remote or distributed team environment.

Benefits

• Competitive salary and comprehensive benefits package.
• Full remote work flexibility, promoting work-life balance.
• Opportunities for professional development and advanced training.
• Exposure to innovative projects within the telecommunications sector.
• Supportive virtual team culture focused on collaboration and success.