Telecoms Business Analyst

Placements24; Benoni; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement plan

Hybrid work model

Professional growth opportunities

Job summary

Placements24 in Benoni is seeking a meticulous Telecoms Business Analyst to bridge business needs and technical solutions within the telecommunications sector. You will gather and analyze requirements, define project scopes, and ensure solutions align with strategic objectives in a hybrid work setting.

The role emphasizes attention to detail, process improvement, and delivering impactful results for clients, with collaboration across business users and IT teams.

Qualifications

• Degree in business/admin/IT/telecom required.
• Proven experience as a Business Analyst in telecoms preferred.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Elicit, analyze, and document requirements from stakeholders across departments.
• Translate requirements into functional and technical specifications for telecoms projects.
• Facilitate communication between business users and development teams, ensuring clear goals.
• Develop use cases, user stories, and process flow diagrams to define system behavior.
• Assist in testing and validation of implemented solutions.
• Contribute to project planning, scope definition, and risk assessment in telecoms.

Skills

Analytical thinking

Requirements gathering

Stakeholder communication

Education

Bachelor's degree in Business Administration, Information Technology, Telecommunications, or related field

Job description

About the Role

Our client is seeking a meticulous and analytical Telecoms Business Analyst to join their team in Benoni. This role is crucial for bridging the gap between business needs and technical solutions within the telecommunications sector. You will be responsible for gathering and analyzing business requirements, defining project scopes, and ensuring that implemented solutions align with strategic objectives. This hybrid position allows for effective collaboration both remotely and in the office, supporting a dynamic project environment. The ideal candidate will have a keen eye for detail and a passion for driving process improvements and delivering impactful results for our clients.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across various departments.
• Translate business needs into detailed functional and technical specifications for telecommunications projects.
• Facilitate communication between business users and the technical development teams, ensuring clear understanding of project goals.
• Develop use cases, user stories, and process flow diagrams to define system behavior and user interactions.
• Assist in the testing and validation of implemented solutions, ensuring they meet the defined business requirements.
• Contribute to project planning, scope definition, and risk assessment activities within the telecoms domain.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field.
• Proven experience as a Business Analyst, preferably within the telecommunications industry.
• Strong understanding of telecommunications products, services, and business processes.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and user needs.
• Proficiency in requirement gathering techniques, such as interviews, workshops, and surveys.
• Effective communication, presentation, and interpersonal skills, capable of engaging with diverse stakeholders in a hybrid work setting in Benoni.

Benefits

• Competitive annual salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• Retirement savings plan with company match.
• Opportunities for professional growth and development in the telecommunications sector.
• Flexible hybrid work model, promoting a healthy work-life balance.
• A collaborative and innovative work environment.