Senior Team Leader: Drive Branch Growth & Service

Hollywoodbets; Cape Town; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Hollywoodbets is seeking a Senior Team Leader based in Parow, Western Cape. The role is to manage the branch to achieve business objectives in line with region and retail operations strategy.

Key responsibilities include branch growth, cost management, stock control, reporting, customer experience, and compliance. You will lead a team, manage rosters, and ensure service excellence while upholding company values.

Qualifications

• Matric is required.
• Valid Driver's License is required.

Responsibilities

• Manage branch growth and achieve targets as per operational procedures.
• Oversee branch administration and cost management to maximise profitability.
• Monitor monthly expenses, cash handling and banking schedules per procedures.
• Maintain stock control and conduct weekly stock takes.
• Keep the branch neat, well maintained and compliant with Hollywood standards.
• Prepare and review daily/weekly/monthly reports on branch performance.
• Ensure superior customer service and a positive customer experience across the branch.

Skills

Valid Driver's License

Education

Matric

Job description

Hollywoodbets is seeking a Senior Team Leader based in Parow, Western Cape. The role is to manage the branch to achieve business objectives in line with region and retail operations strategy.

Key responsibilities include branch growth, cost management, stock control, reporting, customer experience, and compliance. You will lead a team, manage rosters, and ensure service excellence while upholding company values.