Senior STI Claims Moderator — Investigation & Settlement

PPS Recruitment; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

PPS Recruitment in Johannesburg is seeking an experienced Short-Term Insurance claims moderator to assess, moderate, and investigate motor and non-motor claims. The role involves auditing claims, determining liability, and negotiating settlements with claimants.

The ideal candidate has 10 years in STI claims, with at least 5 years in loss adjusting or investigation, strong analytical and communication skills, and the ability to travel occasionally with their own vehicle.

Qualifications

• 10 years in Short-Term Insurance claims environment.
• 5+ years loss adjusting/investigating STI claims (Personal & Commercial).
• Strong knowledge of property insurance, claims verification, and regulation.

Responsibilities

• Multi-skilled Claims Moderator (STI Motor and Non-Motor).
• Overseeing claims Investigation.
• Assessment and Analysis.
• Negotiation and Settlement.
• Documentation and Reporting.
• Customer Service.
• Continuous Improvement and process implementation.

Skills

Customer Service

Claims processes

Negotiation

Auto Body

Claims software

MS Office

Education

NQF Level 4

Grade 12

VDQ

ACFE

Tools

Codeplex

Job description

PPS Recruitment in Johannesburg is seeking an experienced Short-Term Insurance claims moderator to assess, moderate, and investigate motor and non-motor claims. The role involves auditing claims, determining liability, and negotiating settlements with claimants.

The ideal candidate has 10 years in STI claims, with at least 5 years in loss adjusting or investigation, strong analytical and communication skills, and the ability to travel occasionally with their own vehicle.