Senior Spa Therapist & Wellness Coordinator

Placements24; Mtubatuba Local Municipality; On-site; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Retail commission

Professional development

Spa access

Staff discounts

Retirement fund

Staff meals

Job summary

Placements24 is seeking a Senior Spa Therapist & Wellness Coordinator for an award-winning luxury spa in Richards Bay, KwaZulu-Natal. You will lead spa treatments, coordinate wellness programs, and mentor junior therapists, ensuring exceptional guest experiences.

The role requires 7+ years in spa therapy, a diploma in Massage Therapy or Somatology, and strong organizational skills to manage schedules and events.

Qualifications

• Professional certification in Massage Therapy or Somatology.
• Minimum 7 years as a qualified spa therapist with multiple modalities.
• Supervisory or coordinator experience in a high-end spa environment is highly desirable.
• Proficiency in various massage techniques, body treatments, and skincare.

Responsibilities

• Perform diverse spa treatments (deep tissue, hot stone, aromatherapy, body wraps, advanced facials).
• Conduct client consultations to tailor treatments.
• Maintain hygiene and sanitation in treatment rooms.
• Coordinate and schedule spa appointments and resources.
• Assist in wellness package development and events.
• Manage spa inventory and retail products.
• Provide exceptional customer service and resolve guest inquiries.
• Train and mentor junior spa therapists.
• Stay updated on latest spa therapies and trends.

Skills

Massage therapy

Wellness coordination

Guest relations

Team mentorship

Education

Diploma in Massage Therapy or Somatology

Job description

About the Role Our client, an award-winning luxury spa situated in the picturesque coastal town of Richards Bay, KwaZulu-Natal, ZA, is seeking a highly skilled and experienced Senior Spa Therapist & Wellness Coordinator. This role is central to delivering exceptional guest experiences, providing a wide array of therapeutic treatments, and coordinating wellness programs. The ideal candidate will possess advanced expertise in massage therapy, body treatments, and skincare, coupled with strong organizational skills to manage spa schedules and coordinate wellness activities. You will be a key player in ensuring the highest standards of service, client satisfaction, and operational excellence within a serene and luxurious environment.

Key Responsibilities

• Perform a diverse range of spa treatments, including deep tissue massage, hot stone therapy, aromatherapy, body wraps, and advanced facials.
• Conduct client consultations to assess their needs and tailor treatments accordingly.
• Maintain impeccable hygiene and sanitation standards in all treatment rooms and spa areas.
• Coordinate and schedule spa appointments, ensuring efficient utilization of therapist time and resources.
• Assist in the development and execution of wellness packages and promotional events.
• Manage spa inventory, including professional products and retail items, ensuring adequate stock levels.
• Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly.
• Train and mentor junior spa therapists, sharing expertise and promoting best practices.
• Stay updated on the latest spa therapies, techniques, and wellness trends.

Requirements

• Professional certification or diploma in Massage Therapy or Somatology from an accredited institution.
• Minimum of 7 years of experience as a qualified spa therapist, with demonstrable expertise in multiple modalities.
• Previous experience in a supervisory or coordinator role within a high-end spa environment is highly desirable.
• Proficiency in various massage techniques, body treatments, and skincare.
• Excellent communication and interpersonal skills, with a warm and professional demeanor.
• Strong organizational and time-management abilities.
• A passion for holistic wellness and client well-being.
• Ability to work flexible hours, including weekends and public holidays.
• Valid First Aid certification is advantageous.

Benefits

• Competitive salary based on experience and qualifications.
• Commission on retail product sales.
• Ongoing professional development and specialized training opportunities.
• Access to world-class spa facilities.
• Significant discounts on spa treatments and retail products.
• A supportive and luxurious work environment.
• Contribution to a retirement fund.
• Complimentary staff meals during shifts.