Senior Massage Therapist & Spa Supervisor

Placements24; Durban; Presencial; ZAR 180.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted spa services

Staff training opportunities

Descripción de la vacante

Placements24 in Durban, South Africa, seeks a highly skilled Senior Massage Therapist & Spa Supervisor to lead our on-site spa team. You will deliver premium massage services, assess client needs, and ensure exceptional service standards in a serene luxury setting.

With at least 7 years as a certified massage therapist and 3+ years in a supervisory role, you will train staff, manage appointments, uphold hygiene and safety, and help develop new spa offerings to delight guests.

Formación

• Minimum 7 years of experience as a certified Massage Therapist.
• At least 3 years in a supervisory role within a spa.
• Formal Massage Therapy qualification from an accredited institution.
• Proficiency in multiple massage techniques and modalities.

Responsabilidades

• Perform diverse therapeutic massage treatments including Swedish, deep tissue, sports, and hot stone.
• Lead and train the spa therapy team, set performance standards, and foster collaboration.
• Manage spa appointments and optimize therapist utilization.
• Maintain a pristine spa environment following hygiene protocols.
• Ensure compliance with health and safety regulations.
• Assist in developing and promoting new services and packages.

Conocimientos

Massage therapy

Supervisory experience

Client care

Anatomy & physiology

Educación

Diploma/Certification in Massage Therapy

Descripción del empleo

About the Role

Our client, a renowned luxury spa situated in the scenic coastal city of Durban, KwaZulu-Natal, ZA , is seeking a highly skilled and experienced Senior Massage Therapist & Spa Supervisor. This pivotal role requires a deep understanding of various massage modalities, exceptional client care skills, and the ability to lead and inspire a team of therapists. You will be responsible for delivering premium massage services, overseeing daily spa operations, ensuring client satisfaction, and maintaining the highest standards of therapeutic practice. This is an on-site position, demanding a presence within our serene spa environment to ensure seamless service delivery and team management.

Key Responsibilities

• Perform a diverse range of therapeutic massage treatments, including Swedish, deep tissue, sports, and hot stone massage.
• Conduct client assessments to understand their needs and tailor treatments accordingly.
• Supervise and guide the spa's massage therapy team, providing training, setting performance standards, and fostering a collaborative atmosphere.
• Manage spa appointments, ensuring efficient scheduling and optimal utilization of therapist time.
• Maintain a pristine and tranquil spa environment, adhering to strict hygiene and sanitation protocols.
• Assist in managing spa inventory, including oils, lotions, and linens, and reporting needs to management.
• Handle client inquiries, feedback, and complaints promptly and professionally.
• Ensure compliance with all relevant health and safety regulations.
• Contribute to the development and promotion of new spa services and packages.

Requirements

• Minimum of 7 years of experience as a certified Massage Therapist.
• At least 3 years of experience in a supervisory or lead role within a spa or wellness setting.
• Formal qualification in Massage Therapy from an accredited institution.
• Proficiency in multiple massage techniques and modalities.
• Strong understanding of anatomy, physiology, and kinesiology.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage staff and operations effectively.
• A client-centered approach with a commitment to providing exceptional service.
• Ability to work flexible hours, including weekends and public holidays as required by the spa's operational needs.

Benefits

• Our client offers a competitive salary, dependent on experience and qualifications.
• Enjoy opportunities to enhance your therapeutic skills through ongoing training and professional development programs.
• Become part of a respected brand in the wellness industry, working within a beautiful and calming environment in Durban, KwaZulu-Natal, ZA .
• Benefits include access to spa services and products at discounted rates, and the chance to lead a dedicated team of wellness professionals.