Senior Spa Therapist & Wellness Consultant

Placements24; Pietermaritzburg; Hybrid; ZAR 180,000 - 360,000; Full time

Benefits offered by this job

Employee discounts on spa services and

Professional growth opportunities

Job summary

Placements24 is seeking a Senior Spa Therapist & Wellness Consultant for a prestigious wellness retreat in Pietermaritzburg. The role focuses on guiding clients toward holistic well-being, delivering advanced therapies, and mentoring junior therapists.

The ideal candidate has a Somatology/Beauty Therapy qualification with 5+ years of spa experience, including 2 years in a supervisory capacity. Strong communication and sales abilities are essential for success in this client-facing position.

Qualifications

• Qualification in Somatology or Beauty Therapy.
• Minimum 5 years spa experience with at least 2 years in a senior role.
• Strong communication, interpersonal, and sales skills.

Responsibilities

• Perform a comprehensive range of advanced spa treatments (massages, facials, wraps, exfoliation) to high standards.
• Conduct thorough client consultations to assess needs and tailor treatment plans.
• Develop and maintain client relationships to drive repeat business and satisfaction.
• Assist in spa inventory management and stock presentation of products.
• Mentor junior therapists and provide training on new techniques.
• Contribute to development and promotion of new spa services and wellness programs.
• Maintain spotless hygiene and cleanliness in all treatment rooms and spa areas.
• Handle bookings, inquiries, and payments efficiently.

Skills

Communication

Interpersonal skills

Sales & Consultation

Team leadership

Education

Somatology/Beauty Therapy qualification

Job description

About the Role

Our client, a prestigious wellness retreat in the heart of Pietermaritzburg , is seeking an experienced and charismatic Senior Spa Therapist & Wellness Consultant to join their dynamic team. This role is pivotal in delivering exceptional client experiences and contributing to the overall success of the spa and wellness services. You will be instrumental in guiding clients towards holistic well-being, offering expert advice, and performing a wide range of advanced therapeutic treatments. This is a fantastic opportunity for a dedicated professional to advance their career in a supportive and growth-oriented environment within the thriving Beauty & Wellness sector. The ideal candidate will possess a deep understanding of various spa therapies and a passion for client care.

Key Responsibilities

• Perform a comprehensive range of advanced spa treatments, including massages, facials, body wraps, and exfoliation therapies, adhering to the highest standards of service.
• Conduct thorough client consultations to assess their needs, recommend personalized treatment plans, and provide expert advice on wellness and skincare.
• Develop and maintain client relationships, ensuring repeat business and exceptional customer satisfaction through personalized care.
• Assist in managing spa inventory, including ordering supplies and ensuring products are stocked and presented attractively.
• Mentor and guide junior spa therapists, providing training on new techniques and upholding service excellence.
• Contribute to the development and promotion of new spa services and wellness programs.
• Maintain impeccable cleanliness and hygiene standards in all treatment rooms and spa areas.
• Handle client bookings, inquiries, and payments efficiently and professionally.

Requirements

• A recognized qualification in Somatology, Beauty Therapy, or a related field.
• A minimum of 5 years of experience as a qualified Spa Therapist, with at least 2 years in a senior or supervisory role.
• Proven expertise in a wide array of massage techniques, advanced facials, and other spa treatments.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
• Strong sales and consultation skills, with a track record of upselling services and products.
• A passion for the Beauty & Wellness industry and a commitment to continuous learning and professional development.
• Ability to work effectively in a team environment and independently when required.
• Flexibility to work evenings, weekends, and public holidays as per operational needs in Pietermaritzburg .

Benefits

• Our client offers a competitive remuneration package commensurate with experience and qualifications.
• Successful candidates will enjoy a supportive work environment, opportunities for professional growth and development, and access to a range of employee discounts on spa services and products.
• This position is based in the beautiful setting of Pietermaritzburg , offering a stimulating and rewarding career in the wellness sector.