Senior Solutions Consultant

Syspro; Johannesburg; Hybrid; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

25 annual leave days

30 days paid sick leave over 3-year cycle

Hybrid working environment

Pension

Medical aid

Life insurance

Group income protection

Bonus

Maternity: 6 months at half pay

Paternity: 2 weeks full pay

Job summary

A technology solutions company is looking for a Senior Solution Consultant in Johannesburg. The role involves assisting customers with SYSPRO product implementations and support, ensuring high-quality solutions are maintained. Candidates should have a Senior certificate or equivalent, with 3-5 years of experience in implementing Syspro and expertise in Financial and Distribution modules. The position offers 25 annual leave days, a hybrid working environment, and various benefits including pension and medical aid.

Qualifications

• 3-5 Years Experience implementing and supporting Syspro.
• Minimum 3 years business process experience.
• Minimum 3 years Syspro product experience.
• Minimum 3 years Supply Chain and Manufacturing experience.

Responsibilities

• Assist the customer to ensure business relevant solutions are implemented and maintained.
• Ensure relevant project documentation is kept up to date.
• Provide maintenance support and ensure that hours are billed to the customer.
• Provide virtual training.

Skills

Strong product knowledge in the Financial and Distribution modules

Excellent communication skills

Problem-solving and analytical ability

Good understanding of SQL scripting

Time management

Strong influential ability

Strong business development abilities

Education

Senior certificate or NQF 4 equivalent

B.Com IT or B.Com Accounting

Engineering degree

Supply Chain degree

Job description

Job Description

The Senior Solution Consultant assists the customer to ensure business relevant solutions are implemented and maintained. Specialty will be within the financial sector. The role is responsible for training, guiding, and supporting customers in the effective use of SYSPRO products and related components, ensuring issues are identified, resolved, and managed in accordance with SYSPRO’s standard procedures. It plays a critical role in delivering high-quality product implementations and support, driving successful customer adoption, and ensuring a positive implementation experience.

Job Requirements

• Minimum Level of Education - Senior certificate or NQF 4 equivalent.
• Beneficial Qualifications - B.Com IT or B. Com Accounting; PPIM will be advantageous; Engineering degree will be advantageous; Supply Chain degree will be advantageous.
• Minimum Experience - 3‑5 Years Experience implementing and supporting Syspro; Minimum 3 years business process experience; Minimum 3 years Syspro product experience; Minimum 3 years Supply Chain and Manufacturing experience; Experience working within project‑centric environments, formally managed within a structured implementation framework.
• Beneficial Experience - Project Lead within a structured framework for ERP implementations.
• Special Skills and Knowledge - Strong product knowledge in the Financial and Distribution modules; Strong business process knowledge; Strong influential ability; Strong business development abilities; Good understanding of SQL scripting; Excellent communication skills; Time management; Attention to detail; Problem‑solving and analytical ability.

Job Responsibilities

• Assist the customer to ensure business relevant solutions are implemented and maintained.
• Ensure relevant project documentation is kept up to date and communicated to the project manager.
• Provide maintenance support and ensure that hours are billed to the customer.
• Provide virtual training.

Job Benefits

• 25 annual leave days
• 30 days paid sick leave over 3-year cycle
• Hybrid working environment (2‑3 office days as determined by the function/manager)
• Pension
• Medical aid
• Life insurance
• Group income protection
• Bonus
• Maternity: 6 months at half pay
• Paternity: 2 weeks full pay