Senior SMB Partnerships Lead — Growth & Data-Driven

Uber; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber is seeking an Account Manager in South Africa to own the growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform. You will act as their primary advisor, driving long-term partnerships and using data-driven insights to optimize performance in a fast-paced, in-office environment.

You will negotiate, manage priorities, and collaborate across operations, marketing, and product teams to scale regional strategies that impact local businesses and Uber’s mission.

Qualifications

• 3+ years of experience in account management, operations, sales or customer-facing roles.
• Ability to negotiate and overcome objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly.
• Ability to leverage data-driven insights for portfolio sales lifecycle.
• Fluency in local market language and English.

Responsibilities

• Build and grow long-term SMB restaurant partnerships.
• Manage partner portfolios with data-driven KPI tracking.
• Resolve merchant issues and unblock growth.
• Influence adoption of new features and marketing products.
• Collaborate with cross-functional teams to shape regional strategies.

Skills

Account management

Operations

Sales

Customer-facing

Education

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Job description

Uber is seeking an Account Manager in South Africa to own the growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform. You will act as their primary advisor, driving long-term partnerships and using data-driven insights to optimize performance in a fast-paced, in-office environment.

You will negotiate, manage priorities, and collaborate across operations, marketing, and product teams to scale regional strategies that impact local businesses and Uber’s mission.