Senior Small Business Relationship Manager

absa; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Absa Bank Limited is seeking a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business CVP.

You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk, while

Qualifications

• 4+ years’ experience as a Business Banking Relationship Manager with a portfolio of 150+ clients.
• 5+ years’ experience in a client-facing, target-driven financial services role.
• Strong understanding of SME/commercial banking, credit processes, and financial analysis.
• Bachelor’s degree in Business Science, Economics, Finance, or related field.
• Excellent communication, negotiation, and stakeholder management skills.
• Highly resilient, self-driven, and able to perform under pressure.

Responsibilities

• Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
• Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
• Drive portfolio profitability while meeting sales, growth, and retention targets.
• Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders.
• Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA).
• Analyse financial statements and make sound credit recommendations.
• Deliver a consistently high standard of service aligned to the Small Business CVP.

Skills

Relationship management

SME banking

Credit analysis

Stakeholder management

Communication skills

Education

Bachelor’s degree in Business Science, Economics, Finance

Job description

Absa Bank Limited is seeking a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business CVP.

You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk, while