Senior Skincare Specialist & Retail Advisor

Placements24; Midrand; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Product training

Employee discounts

Career growth

Team environment

Job summary

Placements24 in Midrand, Gauteng, ZA, is seeking a Senior Skincare Specialist & Retail Advisor to join a leading beauty and wellness brand. You will leverage your expertise in skincare consultation, product knowledge, and sales to deliver exceptional client service and drive loyalty.

As a senior team member, you will analyze skin types, recommend personalized routines, train junior staff, and ensure engaging in-store experiences.

Qualifications

• 5+ years of proven experience as a Skincare Specialist, Esthetician, or Beauty Advisor in a retail or salon environment.
• Strong portfolio demonstrating expertise in skincare techniques and client consultation.
• Excellent knowledge of cosmetic ingredients, skin physiology, and common dermatological concerns.
• Proven track record of meeting and exceeding sales targets.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team in a fast-paced retail setting.
• Proficiency in basic computer skills for sales tracking and inventory management.
• A passion for the beauty and wellness industry and a commitment to continuous learning.
• Relevant certifications in esthetics or skincare are highly desirable.
• Reside within or be willing to relocate to the Midrand, Gauteng, ZA area.

Responsibilities

• Conduct comprehensive skin analysis consultations for clients, identifying individual needs and recommending personalized skincare routines and treatments.
• Educate clients on product benefits, ingredients, and proper usage to achieve optimal results.
• Achieve and exceed sales targets through expert product recommendations and exceptional customer service.
• Develop and maintain strong relationships with clients, ensuring repeat business and fostering brand advocacy.
• Manage inventory of skincare products, ensuring stock levels are maintained and products are presented attractively.
• Stay updated on new product launches, industry trends, and competitor activities.
• Assist in training junior staff members on product knowledge and consultation techniques.
• Ensure a pristine and inviting retail environment, adhering to all company merchandising standards.
• Handle customer inquiries and resolve any issues professionally and efficiently.

Skills

Skincare consultation

Sales excellence

Customer service

Product knowledge

Inventory management

Staff training

Education

Esthetics certification

Job description

About the Role

Our client, a prominent player in the beauty and wellness industry, is seeking an experienced and passionate Senior Skincare Specialist & Retail Advisor to join their dynamic team. This is an exceptional opportunity to leverage your expertise in skincare consultation, product knowledge, and sales to provide unparalleled service to clients. You will be instrumental in driving sales, fostering client loyalty, and maintaining the highest standards of customer engagement within our Midrand, Gauteng, ZA location. The ideal candidate will possess a deep understanding of diverse skin types, concerns, and advanced treatment modalities, coupled with a natural ability to build rapport and trust with a discerning clientele. This role requires a proactive individual who is dedicated to staying abreast of the latest industry trends and innovations in skincare and cosmetic science.

Key Responsibilities

• Conduct comprehensive skin analysis consultations for clients, identifying individual needs and recommending personalized skincare routines and treatments.
• Educate clients on product benefits, ingredients, and proper usage to achieve optimal results.
• Achieve and exceed sales targets through expert product recommendations and exceptional customer service.
• Develop and maintain strong relationships with clients, ensuring repeat business and fostering brand advocacy.
• Manage inventory of skincare products, ensuring stock levels are maintained and products are presented attractively.
• Stay updated on new product launches, industry trends, and competitor activities.
• Assist in training junior staff members on product knowledge and consultation techniques.
• Ensure a pristine and inviting retail environment, adhering to all company merchandising standards.
• Handle customer inquiries and resolve any issues professionally and efficiently.

Requirements

• Minimum of 5 years of proven experience as a Skincare Specialist, Esthetician, or Beauty Advisor in a retail or salon environment.
• A strong portfolio demonstrating expertise in various skincare techniques and client consultation.
• Excellent knowledge of cosmetic ingredients, skin physiology, and common dermatological concerns.
• Proven track record of meeting and exceeding sales targets.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team in a fast-paced retail setting.
• Proficiency in basic computer skills for sales tracking and inventory management.
• A passion for the beauty and wellness industry and a commitment to continuous learning.
• Relevant certifications in esthetics or skincare are highly desirable.
• Reside within or be willing to relocate to the Midrand, Gauteng, ZA area.

Benefits

• Competitive annual salary with attractive commission opportunities based on performance.
• Comprehensive product training and continuous professional development opportunities.
• Employee discounts on a wide range of premium skincare products.
• Opportunity to work with a reputable brand in the beauty industry.
• A supportive and collaborative team environment.
• Opportunities for career advancement within the organization.