Senior Beauty Advisor & Skincare Consultant

Placements24; Sandton; Hybrid; ZAR 240,000 - 380,000; Full time

Benefits offered by this job

Salary + commission

Employee discounts on beauty products

Training & development

Hybrid work model

Career growth

Job summary

Placements24 in Sandton, Gauteng seeks a Senior Beauty Advisor & Skincare Consultant to deliver personalized consultations, expert skincare guidance, and premium service across in-store and remote channels.

The role combines client-facing luxury retail with virtual consultations and online engagement, requiring strong sales, product knowledge, and mentoring abilities in a high-end beauty counter setting.

Qualifications

• Extensive knowledge of skincare ingredients and product efficacy.
• Proven track record in achieving sales targets.
• Excellent communication and customer service skills.
• Experience in luxury retail is preferred.

Responsibilities

• Provide personalized beauty consultations and skincare analysis to clients, recommending appropriate products and routines.
• Deliver exceptional customer service, building rapport and fostering long-term client loyalty.
• Achieve and exceed individual sales targets and contribute to overall store goals.
• Conduct in-store and virtual product demonstrations and makeup applications.
• Maintain thorough knowledge of all product lines, ingredients, and current beauty trends.
• Assist in training and mentoring new Beauty Advisors, sharing expertise and best practices.
• Manage inventory, stock replenishment, and visual merchandising within the assigned beauty counter.
• Handle customer inquiries and resolve issues efficiently and professionally.
• Stay updated on competitor activities and market trends to provide informed advice.
• Contribute to creating an inviting and luxurious shopping experience for all clients.
• Participate in remote client outreach and follow-up initiatives.

Skills

Skincare knowledge

Sales & upselling

Customer service

Communication skills

Job description

About the Role

Our client, a luxury beauty retailer renowned for its curated selection of premium skincare and cosmetic brands, is seeking a dynamic and knowledgeable Senior Beauty Advisor & Skincare Consultant for their flagship store located in the vibrant district of Sandton, Gauteng . This role is crucial in providing exceptional customer experiences, expert advice, and personalized consultations to a discerning clientele. You will be expected to possess a deep understanding of skincare ingredients, product efficacy, and beauty trends, coupled with strong sales acumen. This hybrid role involves significant client-facing responsibilities in-store, complemented by remote engagement through virtual consultations, social media support, and online customer service. We are looking for a motivated individual who can lead by example, assist in training junior advisors, and contribute to achieving sales targets. If you have a passion for beauty, a talent for client relations, and thrive in a sophisticated retail environment, this is an excellent opportunity to advance your career in the beauty industry in Johannesburg .

Key Responsibilities

• Provide personalized beauty consultations and skincare analysis to clients, recommending appropriate products and routines.
• Deliver exceptional customer service, building rapport and fostering long-term client loyalty.
• Achieve and exceed individual sales targets and contribute to overall store goals.
• Conduct in-store and virtual product demonstrations and makeup applications.
• Maintain a thorough knowledge of all product lines, ingredients, and current beauty trends.
• Assist in training and mentoring new Beauty Advisors, sharing expertise and best practices.
• Manage inventory, stock replenishment, and visual merchandising within the assigned beauty counter.
• Handle customer inquiries and resolve issues efficiently and professionally.
• Stay updated on competitor activities and market trends to provide informed advice.
• Contribute to creating an inviting and luxurious shopping experience for all clients.
• Participate in remote client outreach and follow-up initiatives.

Requirements

• Proven experience as a Beauty Advisor, Skincare Specialist, or similar role, preferably in a luxury retail environment.
• Demonstrable expertise in skincare and cosmetics, including knowledge of ingredients and application techniques.
• Excellent communication, interpersonal, and customer service skills.
• Strong sales drive and a proven ability to meet sales targets.
• Ability to build rapport with clients and provide tailored recommendations.
• Experience with virtual consultations or online customer engagement is advantageous.
• A passion for the beauty industry and a professional, polished appearance.
• Ability to work flexible hours, including weekends and potentially some public holidays.
• Must be legally authorized to work in South Africa and reside within a commutable distance of Sandton .

Benefits

• Competitive salary and commission structure.
• Opportunities for career advancement within a prestigious beauty brand.
• Comprehensive product training and continuous professional development.
• Employee discounts on a wide range of luxury beauty products.
• A stimulating and dynamic work environment in a prime location.
• Hybrid work model offering a balance between in-store and remote activities.
• Be part of a team dedicated to beauty excellence.