About the Role
Our client, a large-scale retail corporation, is seeking an experienced Senior Security Operations Center (SOC) Manager to lead and enhance their SOC capabilities. This hybrid role, based in Port Elizabeth , will oversee the daily operations of the SOC, ensuring the effective detection, analysis, and response to cybersecurity threats. You will be instrumental in developing and implementing SOC strategies, managing a team of skilled analysts, and optimizing processes and technologies to protect the organization's digital assets across its extensive network in the Eastern Cape . This is a critical leadership position for a seasoned security operations professional.
Key Responsibilities
- Lead and manage the Security Operations Center (SOC) team, providing direction, mentorship, and performance management.
- Oversee 24/7 security monitoring, threat detection, and incident response activities.
- Develop and refine SOC playbooks, processes, and standard operating procedures (SOPs).
- Manage and optimize the deployment and effectiveness of security tools, including SIEM, IDS/IPS, EDR, and threat intelligence platforms.
- Ensure timely and accurate analysis and reporting of security incidents to relevant stakeholders.
- Conduct regular threat hunting exercises to proactively identify potential security breaches.
- Develop and deliver training programs for SOC analysts to enhance their skills and knowledge.
- Collaborate with other IT and security teams to integrate SOC operations into the broader security strategy.
- Stay current with the latest cybersecurity threats, vulnerabilities, and defense techniques.
- Manage relationships with third-party security service providers.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- Minimum of 7 years of experience in cybersecurity operations, with at least 3 years in a leadership or management role within a SOC environment.
- Proven experience in managing and mentoring SOC analyst teams.
- In-depth knowledge of SIEM, IDS/IPS, endpoint security, and network security technologies.
- Strong understanding of incident response methodologies and threat analysis.
- Experience with threat hunting and vulnerability management.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work effectively under pressure and make critical decisions during security incidents.
- Relevant security certifications (e.g., CISSP, GIAC certifications) are highly desirable.
- Ability to work a hybrid schedule from our Port Elizabeth office.
Benefits
- competitive remuneration package, including a strong base salary, performance-based incentives, and comprehensive benefits such as medical aid, retirement fund contributions, and life insurance.
- Opportunities for continuous learning and professional development, including advanced training and certifications, are provided.
- This role operates on a Hybrid model, combining the benefits of office-based collaboration with remote work flexibility.
Contribute to protecting a major retail brand from cyber threats from our Port Elizabeth location in the Eastern Cape .