Senior Salesforce Administrator — Global CRM, US Hours

ICG Medical; Wes-Kaap; Presencial; ZAR 420.000 - 660.000; Jornada completa

Descripción de la vacante

ICG Medical is seeking a Salesforce Administrator III to join our Global IT team in Plattekloof/Cape Town. You will support and develop the Salesforce platform used across our international operations, growing technical skills in CRM administration.

The role requires Salesforce Admin certification or Trailhead Ranger status with a six‑month plan to certify, solid knowledge of Salesforce objects, security, reports and dashboards, and strong Excel skills.

Formación

• Salesforce Admin cert or Trailhead Ranger status with plan to certify within 6 months.
• Knowledge of Salesforce objects, security, reports and dashboards.
• Strong attention to detail and Excel skills.
• Excellent written and verbal communication.
• Willingness to learn and work US-aligned hours.
• Experience with Jira, Confluence, Data Loader, Flow Builder or recruitment systems advantageous.

Responsabilidades

• Provide first-line Salesforce support and troubleshoot user issues.
• Manage user accounts, permissions and access.
• Maintain data quality and integrity.
• Configure fields, page layouts, validation rules, reports and dashboards.
• Support testing, releases and deployments.
• Maintain technical documentation and follow data protection policies.

Conocimientos

Salesforce administration

Reports & dashboards

Excel

Educación

Salesforce Administrator certification

Herramientas

Jira

Confluence

Data Loader

Flow Builder

Descripción del empleo

ICG Medical is seeking a Salesforce Administrator III to join our Global IT team in Plattekloof/Cape Town. You will support and develop the Salesforce platform used across our international operations, growing technical skills in CRM administration.

The role requires Salesforce Admin certification or Trailhead Ranger status with a six‑month plan to certify, solid knowledge of Salesforce objects, security, reports and dashboards, and strong Excel skills.