Senior Premium Client Manager – Global Markets

Capital.com; Johannesburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Work-life harmony

Generous time off

Employee referral program

Health & pension benefits

Workation days

Volunteer days

Job summary

Capital.com South Africa seeks a Premium Client Manager to grow and manage a portfolio of high‑value clients in a regulated environment. You will deliver proactive, informed support across FX, indices, equities and CFDs, with a strong commercial mindset and excellent relationship management skills.

The role requires 5–10 years in related financial services, a Finance or Economics background, and FSCA RE5 certification. Travel to support events and client engagement may be necessary.

Qualifications

• 5-10 years’ experience in client relationship management, business development, premium client service, brokerage, fintech, trading, wealth management, or a related financial‑services environment.
• Bachelor’s degree in Finance, Economics, Commerce, Investment Management, or a related field.
• FSCA RE5 regulatory exam completed.
• Strong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs.
• Excellent verbal and written communication skills, with the ability to engage confidently and professionally with sophisticated clients.
• Demonstrated ability to acquire new clients and build long‑term client relationships.

Responsibilities

• Maintain a strong understanding of market developments, competitor activity and Capital.com’s full product suite across all relevant revenue streams.
• Support client engagement and retention through consistent communication, strong product knowledge and a clear understanding of Capital.com’s services.
• Proactively identify, source and engage prospective premium clients through appropriate business development activity, referrals, networking, events and approved internal channels.
• Maintain accurate CRM records, including client interactions, follow‑ups, pipeline activity and agreed actions.
• Liaise with Compliance, Operations and Customer Support to resolve client matters.
• Willingness and ability to travel regionally, where required, to support client engagement, business development activity and Capital.com events.

Skills

Client relationships

Business development

Premium client service

Brokerage

Fintech

Trading

Wealth management

Financial services

Fluent English

Education

Bachelor’s degree in Finance

Economics

Commerce

Investment Management

FSCA RE5 exam

Job description

Capital.com South Africa seeks a Premium Client Manager to grow and manage a portfolio of high‑value clients in a regulated environment. You will deliver proactive, informed support across FX, indices, equities and CFDs, with a strong commercial mindset and excellent relationship management skills.

The role requires 5–10 years in related financial services, a Finance or Economics background, and FSCA RE5 certification. Travel to support events and client engagement may be necessary.